4raBet Casino - 플레이어의 보증금이 손실됩니다.

Hi i have deposited by through Google pay by copying the UPI address from the 4RAbet payment page. Now they are saying it is not their wallet

Dear kalikinkarpattanaik,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 4raBet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

Was this your first deposit in the casino using this particular payment method?

Did you use the cashier of the casino in order to complete your deposit in the casino?

Was the transaction not returned to your bank account so far?

Thank you very much in advance for your reply.

Best regards,

Tomas

This was my first deposit using any method

Yes i used your deposit screen choose UPI(gpay) and paid from my Google pay wallet

The transaction is not returned my account

Could you please share how the depositing screen looks and the details of the transaction you made? My email address is tomas@casino.guru

Please forward any communication (emails, chat transcripts) between you and the casino about the issue as well.

I'll await your message.

Dear kalikinkarpattanaik,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.