7Signs Casino - 플레이어의 탈퇴가 지연되었습니다.

1 week has passed, still nothing.

verification complete.

1 woche vergangen, noch nichts da.

Verifizierung abgeschlossen.

Dear Danielbak65,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Assuming that you have completed KYC verification successfully and had your withdrawal approved by the casino, still, if you don’t receive your winnings by then, please, let us know and we will try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Petronela

After multiple emails to the finance department, it finally arrived.

Case closed.

Trotudem many thanks to the super team here.🙂

Nach vermehrten Emails an die Finanzabteilung ist endlich angekommen.

Fall geschlossen.

Trotudem vielen dank an das super team hier.🙂

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, Danielbak65, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru