BC.Game Casino - 사용자 위험으로 인해 플레이어 계정이 폐쇄되었습니다.

Bro i have no disputed amount but I want my account back my kid wrote something bad accidentally so please I beg them to somehow unblock my account as it was a mistake by my kid and my no fault.I stopped gambling after that because that was a 37 level account I can't make such a good account again so please if you could do something about it please unblock my account it is showing user account risk

Account details

+91849404****

Password:-[hidden by Casino Guru admin]

Dear Hacker1319,

Thank you very much for submitting this complaint. I’m sorry to hear about your situation. Please keep in mind that it is the player's responsibility to ensure no one else accesses their casino account. Unfortunately, it would be impossible for us to verify if the message sent to the casino was indeed written by your child rather than by you.

Additionally, if your account balance was zero at the time of closure, there is no basis for us to request the casino to reconsider their decision. Like any other business, an online casino reserves the right to select its clientele, and we cannot compel them to accept a player once they have chosen otherwise.

Our assistance is generally limited to cases where a player’s account is blocked with an active balance that the player is entitled to withdraw. Since your account was closed with zero balance, we are unable to assist you any further.

Thank you for your understanding.

Best regards,

Veronika