Booi Casino - 플레이어가 기술적 결함을 경험했습니다.

Good Evening

They did this to me when he gave me the free spins. Such casinos are not good to exist ....

Καλησπέρα

Μου κάνανε αυτό την ώρα που έδωσε τα free spins. Τέτοια καζίνο δεν είναι καλό να υπάρχουν....

Dear Ηρακλής,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if you have tried to communicate this issue with the casino directly? If yes, please forward any relevant communication to petronela.k@casino.guru. How did you receive those Free Spins? Have you deposited funds into your account previously or they were given to you free of charge (No Deposit bonus)?

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

Dear Ηρακλής,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.