Casino Sieger - 플레이어의 탈퇴가 지연되었습니다.

On July 5th, 2022 and July 6th, 2022, 2 withdrawals of €300 each were approved, but to date no withdrawal has been posted to my checking account. Casino Sieger's chat always says the same thing that it's been transferred and you should be patient, but I find that a long time for this transfer time. I feel confused and would like to ask you for help.

Do you think it's really paid?

Am 05.07.22 und 06.07.22 wurden 2 Auszahlungen je 300€ genehmigt, aber bis heute ist keine Auszahlung auf meinem Girokonto verbucht worden. Der Chat von Casino Sieger sagt immer das gleiche, das es überwiesen ist und man Geduld haben soll, aber ich finde das schon lange für diese Überweisungsdauer. Ich komme mich verschaukelt vor und möchte sie um hilfe bitten.

Denken sie es ist wirklich überwiesen?

Dear m4d6p4tyvb,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Hello,

the profit has arrived in my account.

Hallo,

der Gewinn ist angekommen auf meinem Konto.

Awesome news, m4d6p4tyvb. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.