좋은 저녁이에요
3월 5일 12시 34분에 3 OAKS 제공업체가 진행하는 Lucky Penny 게임에서 승리했습니다.
승리는 스핀에서 이루어졌으며 €0.2에서 x1158이었습니다.
관련 이미지도 업로드하겠습니다.
사진에서 보시다시피, 저는 토너먼트에 참가했고 2~3일 후에 다시 게임에 참가했을 때 20유로의 상금을 획득했습니다.
문제는 제가 상품을 누르려고 하자마자 게임이 종료되었고, 다시 들어가려고 하니까 오류가 났다는 겁니다.
그 이후로 게임에 들어갈 수 없어요. 계속 같은 오류가 나요.
컴퓨터와 휴대폰에서 시도해 보았지만 아무것도 바뀌지 않았습니다.
또한, 카지노는 내 기록에서 이 승리를 삭제했기 때문에 내 계정에 나타나지 않습니다.
저는 카지노에 문의했지만 그들은 정직한 답변을 주지 않았고 해결책을 제시하고 싶어하지 않았습니다.
Good evening
On March 5th at 12:34 I had a win on a spin in the Lucky Penny game from the provider 3 OAKS.
The win was on a spin and was x1158 at €0.2
I am also uploading the relevant image.
As you can see in the picture, I had entered a tournament and when I re-entered the game after 2-3 days, I had won a prize of €20.
The problem is that as soon as I went to press the prize, the game closed and when I went to re-enter it gave me an error.
Since then I can't enter the game. It keeps giving the same error.
I've tried on a computer and a mobile phone and nothing has changed.
Also, the casino has deleted this win from my history and it does not appear in my account.
I have contacted the casino and they have not given me an honest answer and do not want to give me a solution.
Καλησπέρα
Στις 5 Μαρτίου και ώρα 12.34 είχα κάνει μια νίκη σε σπιν στο παιχνίδι Lucky Penny από τον παροχο 3 OAKS.
Η νίκη ήταν σε σπιν και ήταν x1158 στα 0.2€
Ανεβάζω και την σχετική εικόνα.
Όπως φαίνεται στην εικόνα είχα μπει σε τουρνουά και όταν μπήκα ξανά στο παιχνίδι μετά 2-3 μέρες,είχα κερδίσει ένα έπαθλο των 20€.
Το πρόβλημα είναι ότι μόλις πήγα να πατήσω το έπαθλο,το παιχνίδι έκλεισε και όταν πήγα να ξαναμπώ μου έβγαζε ένα σφάλμα.
Από τότε δεν μπορώ να μπω στο παιχνιδι.Βγαζει συνέχεια το ίδιο σφάλμα.
Έχω δοκίμασει από υπολογιστή και από κινητό και δεν έχει αλλάξει κάτι.
Επίσης το casino έχει διαγράψει από το ιστορικό μου την νίκη αυτή και δεν φαίνεται στο λογαριασμό μου.
Έχω επικοινωνήσει με το καζίνο και δεν μου έχουν δώσει μια ειλικρινή απάντηση και δεν θέλουν να μου δώσουν μια λύση.
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