CBet Casino - 플레이어는 지불에 지연이 발생했다고 주장합니다.

It's been more then 8 days now, I requested to withdraw my amount in crypto which mostly takes minutes or hours, but here its showing processing from day 1 they have no answer why it's taking so long, crypto payments are mostly settled in a day, I regularly had conversation with them but they are just delaying, in starting they said to wait for 3 days, when 3 days gone they asked my addres of deposit and said wait another 72 hours, I waited but nothing happened and now they are telling me, I will get an email when ever payment will be processed but when ever I ask that when them in what time period I could expect this problem to get resolved they said we can't tell you .when it will you will get an email, these guys have no intension of paying my money. Please help me out.

Dear asquarebeatz,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Okay.

Dear asquarebeatz,

Have you received your withdrawal from the casino yet?

Hi, no I did not recived anything, I msg them daily, I have videos in which they are delaying me everyday no action taken.

Dear asquarebeatz,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of CBet Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from this casino. I wish I could be of more help.

The casino can reopen this complaint anytime.