Dbosses Casino - 플레이어가 보증금 환불을 요청합니다.

Hello I'm actually blocked in all gammix ltd casinos thought I signed up for dbosses today. Only the email was different, the rest of the data was all correct and I was able to register and deposit. I hereby officially demand my money back!!!

Hallo ich bin eigentlich in allen gammix ltd casinos gesperrt dachte ich habe mich heute bei dbosses angemeldet. Nur die email war anders die restlichen Daten waren allesamt korrekt konnte mich registrieren und einzahlen. Ich fordere hiermit ganz offiziell mein Geld zurück!!!

Dear Heiko004,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please clarify who initiated this block - was it you or another casino? What was the reason?

If the block was initiated by you, would you be so kind as to forward me the request? My email address is kristina.s@casino.guru. Alternatively, you can post it here. Thank you in advance.

Looking forward to hearing from you.

Best regards,

Kristina

I wrote email

Hab email geschrieben

Thank you for your reply, Heiko004. I’m very sorry but you haven’t answered any of my previous questions. Please check my first reply and try to assist. All requested information is essential if we wish to proceed with the case. Thank you in advance.

Dear Heiko004,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.