FortuneJack Casino - 플레이어의 보증금이 도착하지 않았습니다.

I deposited 16 dollars in btc . Deposit not reflected in account . Contacted support , they said it got stuck and have to wait til morn for funds to complete in wallet . It has 6 confirmations on Bitcoin network . It is not stuck anywhere . Here is the hash /screenshot

Hello Extwed,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with FortuneJack Casino

Please allow me to ask you a few more question before we would move forward.

Was this your first ever deposit into the casino? When exactly did you contact the casino with this issue and what was their respond?

Note that in such cases it is only a matter of time before they would credit the deposit. As you deposited yesterday and an error occured, be sure to wait until the end of the week for it.

Looking forward to your answer and I hope we will be able to help you out.

Regards,

Nick

Dear Extwed,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

The complaint will be now rejected for the above mentioned reason.