Harry's Casino - 선수의 탈퇴가 지연되었습니다.

Hello they claim the submitted my withdrawal 8 days ago still no sign ignoring me poor poor service

Hello Jonathon,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Harry's Casino. Please allow me to ask you a few more question before we would make any further steps regarding your case.

Did you use any deposit or no deposit bonus in the casino? Are you account verified yet? Is this your first ever withdrawal request in this case?

Please note that we always recommend player to wait at least 14 days for the money to arrive as there are many aspect infuencing the payment and waiting for it for 8 days is still under average so I wouldn't worry about it.

Also please send through all your communication with the casino or any additonal proof to nikolas.b@casino.guru.

Looking forward to your answer and I hope we will be able to help you resolve the issue.

Regards,

Nick

Casino.guru

Hi guys so i be waited 6 full working days now I pressed withdraw on the 9th of sep it’s now the 22nd the withdrawal is for £500 pounds they are responding saying it’s been processed online it clearly states that international transfer takes 2-5 days this site needs bringing down fast gamstop in the uk is looking at putting that full licence on due to how rough British players are been treated if they don’t pay me I will never stop till they are !!!

I would like to add the £500 has no bonus funds tied up was just straight deposited funds

And yes the account verification was completed well before I made the withdrawal which took a week and half of pain staking stress !!!

two weeks later still no money this is the third week now they claim it was processed on the 12th of this month this is bad !!

Dear Jonathon,

Based on the additional information you provided, I'll now transfer your complaint to my collegue Martin who will be assisting you from now on.

Wish you best luck.

15 days since they processed it’s so called

16 days

17 days emailed again to say it’s processed said that 17 days ago must me coming by canoe

20 days still no money

Hello JAY12345!

I will take care of your complaint from now on. I would like to invite representatives of Harry's Casino into this complaint in order to provide us with an explanation of the withdrawal issues.

21 days three full weeks looks like they haven’t paid anyone for the last week let’s hope a raft of payments turn up this week !!

Sorry looks like they not paid anyone for a month!!!

Yeah they lied never submitted any withdrawals for a month they saying they going too not giving time frames how long is a piece of string . This casino is all ran under one licence they have other sites such as red lion and many more they are criminal at best

Hey guys I got paid this morning from Harrys got there in the end thanks 🙏

Hello JAY12345!

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.