Sloto Stars Casino - 플레이어의 상금이 취소되었습니다.

I won $100, it took a week for them to varify me then told me it would be 48 before they could release my winnings do to initiating the withdrawal the day before (lie) I had initiated it a week ago, when I got pissed off and called them out on it they denied my withdrawal and took my winnings from me, along with my $40 deposit. That's straight up thievery.

Dear outlawbkd,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you made any successful withdrawals before? Have you accumulated your winnings with or without an active bonus?

Did the casino specify the reason for the confiscated winnings?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear outlawbkd,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.