SlotsTitan Casino - 플레이어가 전반적인 경험에 불만족합니다.

They keep on spamming me messages to my phone. I cant block them and when i go to the chat and tell them to turn them off they just say that i need to email them about the issues. After emailing they dont ever answer. This is not the only issue with this casino. I have also lost money by quick spinning and it is not possble. Id you try to quick spin it it will eat your money and only spin once. I have told them to shut down my account but they dont do it.

Dear esa,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please note that you can always block the phone number in your phone settings. Also, I am not quite sure what you mean by "quick spinning."Could you please elaborate?

If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Alternatively, you can post it here.

Thank you in advance for your reply.

Best regards,

Kristina

Dear esa,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.