Sportsbet.io Casino - 플레이어의 계정이 해지되었습니다.

i was deposit 0.0005Btc to Sportsbet .io

n i won 0.04Btc , n i can't withdraw any coins

even 0.001Btc . and i back to game for keep play, n even i can't play any game also. They just block my account , i do nothing , just normal play, the reson maybe is , i deposit not too much n won a lot . ? n this is not the once , my friends , 3 people Got same problem . They ask us for verity (I was playing BTC, Verfity for for ? ) n from now , they reply the mails was fucking solw, uselly needed 24-48hrs (even is so simple question) at the end , when we done all thing for thay asked us , we just fot lfucking answer , 1 of my friend , they told him , you have sign ul more than 1 account We cant let you widraw , only give back 500ubtc to you , casue that was the price of your deposit .n me, still to now , i was waitting alkost 2-4 days . They never pay attention for this ! This web most sfworsest i played on the world.

Dear Weiyi,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do you and your friends share any of the following: household or email address, telephone number, same payment account number, IP, or device? Have you activated any promotional offers when depositing funds into your account? Was your account fully verified in the past?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Weiyi,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.