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account blocked

zablokowane konto

Dear mateuszek1212,

Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate? When was your account blocked? Did you receive any explanation from the casino regarding this decision? Did you have any funds in your casino account?

I will be waiting for your reply patiently.

Best regards,

Kristina

Dear mateuszek1212,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.