Two-Up Casino - 플레이어가 기술적 인 결함을 경험했습니다.

I received free games on the Bush Bandot 2 game and it has frozen and will not allow me to play anything else.

Dear Nadine,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you tried to contact the casino regarding this issue? Did you receive any explanation from their side? You could forward it to petronela.k@casino.guru or post it here when replying. I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Nadine,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.