Wild Pharao Casino - 플레이어의 출금이 처리되지 않았습니다.

I haven't received my payout in 2 months. The account is verified and about 90 emails are written to wildph­aro­@pa­yme­nt.com

How long can you wait, please help?

2022-01-28 15:27:40 withdraw 1000.00 EUR

I understand the delay of 2 weeks but 2 months?

The first payout went a week later, but the next one I ordered took so long

Please for intervention.

My nick on casino : DROZDZOWKA89

Dear DROZDZOWKA89,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please clarify if you have made any successful withdrawals? Have you accumulated your winnings with or without an active bonus?

Additionally, please forward all the relevant communication between you and the casino to kristina.s@casino.guru, or alternatively, post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

case closed, after more than two months I received the payment

Awesome news, DROZDZOWKA89. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.