Wild Pharao Casino - 플레이어의 탈퇴가 지연되었습니다.

On 15th of february I managed to make a withdrawal amount of 371€. On 21/22th of february my account was succesfuly verified and on 22th they set my withdrawal status to "Processed" I used banktransfer as a witdrawal method. Seems like they are scamming people, I havent still received a single cent yet. I have tried to contact their finance department but unfortunately they are not responding.

Dear sonni,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Have you ever made a successful withdrawal before? Have you accumulated your winnings with or without an active bonus? 

Additionally, if there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru (or you can post it here).

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Kristina

No cashouts berore. Just one deposit and one withdrawal and I used their 1st deposit bonus.

Funds received!! This can Be closed! Thanks

Awesome news, sonni. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.