22bet Casino - 플레이어의 탈퇴가 지연되었습니다.

I had deposited Inr1678 in the app which had an issue and was deposited in my account after mailing them in 2 days. I played several matches with the amount and now have 6536inr, but when I try to withdraw it always fails and on mailing them I get a same automated response. Its been more than 15days of sending multiple mails daily but still I have failed to get my money in my account. Please help

Hello rohangupta2812,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 22bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear rohangupta2812,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.