Betfinal Casino 리뷰

플레이어 ''COLTERWOOD''는 Betfinal Casino가 자신의 상금을 몰수하는 것에 대해 불만을 제기했습니다. 카지노에서 제공한 이유는 플레이어가 VPN 사용에 관한 약관을 위반했기 때문입니다. 초기 조사 후 카지노는 플레이어가 불법 활동에 연결되었음을 증명할 추가 증거를 요청했지만 카지노는 이를 거부했습니다. 따라서 불만이 해결되지 않은 것으로 종료되었습니다.

A player from Russia made two withdrawal requests of $150 and $300, sent all the necessary documents to the casino for account verification and soon after that, they received confirmation of its reception and also of the payment being processed. In the end, the player received only $127 and their account got suspended due to the country of their residence being put on the list of restricted countries. However, at the time of registration Russia wasn't restricted yet and that is why the player wanted to retrieve the rest of their money. Unfortunately, the casino stopped communicating with them and this complaint remained unresolved.

The customer wanted to withdraw their funds but didn't receive anything for a long time and the casino support's only response was that it was still being processed. The casino never responded to this complaint.

The customer had requested withdrawals from their account but instead, their account was suspended because of a change in the casino's terms, more specifically, the customer's country had been added to the list of restricted countries. The casino had paid out the customer a fraction of their deposits but the customer argued they should have been paid all of their deposits as well as winnings from the casino since the customer won before the country was excluded. The casino responded that they returned all of the deposits but the customer denied this claim and there hasn't been any progress in this case.

The customer wanted to withdraw their winning and after sending verification documents to the casino, their account was suddenly locked. After inquiring why it was locked, the casino cited a breach of terms and conditions and that they would refund only the customer's deposit. After denying breaking any terms, the customer requested an explanation but the casino didn't provide any concrete proof of their claims thus this complaint is viewed in favor of the customer.

The customer wanted to withdraw money but hadn't received anything for a long time. When contacting the casino's support, the only reply they got was that it was still in processing. The casino hadn't responded to this complaint.