Campeonbet Casino - 플레이어가 계정에 접근할 수 없습니다.

I've just created an account and deposited 30 Euros, but now I am unable to access the account as it supposedly doesn't exist on their server.

ho appena creato l'account con tanto di 30 euro depositate, e ora non mi fa piu accedere all'account dicendo che non esiste nei loro server.

Dear ilarioconcutelli23,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do you see any message when you try to log in? Could you please advise if you have any proof that you registered an account at this casino such as a confirmation email?

Are you sure you use the correct login details when you try to access your account?

Thank you very much in advance for your reply.

Best regards,

Kristina

the problem has been solved

il problema è stato risolto

Dear ilarioconcutelli23,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru