Casino Rocket 리뷰

I think Casino Rocket is great. The support is very friendly and responds quickly. There are many bonus offers. Furthermore, there are many game providers and payment options.
The website is very clear and easy to use, simply top-notch 👌🤩
I would definitely recommend this casino.
👍
My absolute favorite online casino 🫶

Ich finde das Casino rocket super . Der Support ist sehr freundlich und antwortet schnell. Es gibt viele Bonusangebote. Ausserdem gibt es viele spieleanbieter und auch zahlungsmöglichkeiten.
Die Website ist sehr übersichtlich und einfach zu bedienen, einfach Top 👌🤩
Ich würde das casino auf jeden Fall weiter empfehlen.
👍
Mein absolutes Lieblings online casino 🫶

I can only imagine that I've submitted all the documents 40 times, but the account still isn't certified, and therefore the money isn't paid out. I play at a few casinos. But this is a rip-off; now the lawyer is taking care of it. The license for Germany should be revoked; the lawyer has also reported it to the regulatory authority. DO NOT DEPOSIT!!!!!!

I will publish this support on all Kamellen to protect each player.

Good morning

Thanks for the feedback, what can I say? I've already tried to certify the account again. I submitted the credit card correctly as requested, with the covered deciphering and the bank statement, and it has been rejected again this year up to now. I received a certificate from Trade Republic confirming that I am the owner and account holder of this credit card and that the transactions had been made, and lo and behold, it was rejected again. So, dear team, what can I say? It seems that certifying my account is impossible if they reject the self-certification from the bank. Furthermore, I've moved. I've also submitted the appropriate registration certificate to change my address, even though the registration certificate was officially rejected by an office. So what should I do? It is impossible to certify the account, and I will never make another deposit until this account is certified. Please feel free to contact me. You have my name.

Ich kann da nur vor wähnen alle Unterlagen 40 mal eingereicht eine trotzdem wird das Konto nicht zertifiziert und somit das Geld nicht ausbezahlt. Ich spiele in einigen Casinos. Aber das hier ist abzocke jetzt kümmert sich der Anwalt darum. Die Lizenz für Deutschland sollte entzögen werden eine Meldung an die Aufsichtsbehörde ist ebenfalls vom Anwalt raus gegangen. NICHT EINZAHLEN!!!!!!

Diese Betreuung werde ich auf allen Kamellen veröffentlichen zum Schutz jeden eines Spielenden.

Guten Morgen

Danke für die Rückmeldung nun was soll ich sagen ich habe bereits noch einmal versucht, das Konto zu zertifizieren. Ich habe die Kreditkarte ordnungsgemäß eingereicht wie gewünscht, mit den abgedeckten entziffern dazu den Kontoauszug und bei dieses Jahr bis dato immer wieder abgelehnt, wurde eine Bescheinigung von Trade Republic, die bestätigt, dass ich Besitzer und Kontoinhaber dieser Kreditkarte bin und dass die Buchungen abgegangen sind und siehe da es wurde wieder abgelehnt. Also liebes Team, was soll ich dazu sagen? Meine Zertifizierung des Kontos ist scheinbar unmöglich, wenn sie Selbstbescheinigung vom Bank ablehnen. Des Weiteren bin ich umgezogen. Habe die passende Meldebescheinigung ebenfalls eingereicht, um die Adresse zu ändern auch da die Meldebescheinigung offiziell vom einen Amt wurde abgelehnt. Also was soll ich tun? Es ist unmöglich das Konto zu zertifizieren und ich werde nie wieder eine Einzahlung tätigen, bevor dieses Konto nicht zertifiziert ist. Gerne können Sie sich bei mir melden. Sie haben meinen Namen.

Bonuses in relation to the deposited amounts and other casinos are very low..
Payouts were held back for days and the climax was the verification.
I spent half a day of my vacation doing this. There were always complaints. Sometimes a corner was missing from a form. Sometimes the address (although it was clearly visible on the PA) and then the credit cards used were criticized. They were supposed to sign credit cards that were not even intended for signature (e.g. from the DKB bank). I won't let myself be fooled. My account will be deleted.

Your response to my negative review also speaks volumes..it is simply ignored..that all required documents such as German identity card..credit cards and pension certificate were present..
You should be more self-critical...that's how you lose a lot of players...for me it's just a stalling and delaying tactic...

Bonusse im Verhältnis zu den eingezahlten Beträgen und anderen Casinos sehr niedrig..
Auszahlungen wurden tagelang zurückgehalten und der Gipfel war die verifizierung..
Habe einen halben Urlaubstag damit verbracht..Es gab immer wieder Beanstandungen.. Mal fehlte eine Ecke auf einem Formular..mal die Adresse(obwohl die gut erkennbar auf dem PA zu sehen war)dann wurden die verwendeten Kreditkarten bemängelt..j Es sollten Kreditkarten unterschrieben werden..die gar nicht zur Unterschrift vorgesehen waren ( z.B. der DKB) Bank.. ich lasse mich nicht vereimern. .Konto wird gelöscht..

ihre Antwort auf meine negative Bewertung spricht auch Bände..es wird einfach ignoriert..daß alle erforderlichen Dokumente wie Deutscher Personalausweis..Kreditkarten und Rentenbescheid vorlagen..
Sie sollten mal selbstkritischer werden..so verliert man viele Spieler.. für mich reine Hinhalte und Verzögerungstaktik..

⛔RUDE STAFF
⛔ MISLEADING PROMOTIONS
⛔LONG PAYOUT TIMES

They expect the customer to know exchange rates from € ....then the chat agents belittle you for not knowing said rates.

i made a deposit in friday with bonus 50% for weekend.
The money was withdrawn from your Mifinity account but not added to the casino account.
I wrote a few questions by email and on their website. No response since Friday. i.e. 4 days.
No email support
no chat support.
who can play in this casino. without contact.
gurucasino owner you need to lower this ranking
i have Mifinity opinion , about transaction. but it doesn't help because the casino has no place for me
i made a depo friday today is wednesday. 5 days. and asked mifinity . they sent email with succes transaction to casino.
no one is interested in my problem at all.. rocket casino wrote to me that after a failed transaction the money will be returned to my account in 1-2 days. today is 5 days. biiig minnus

DO NOT PLAY HERE DO NOT DEPOSIT YOUR MONEY HERE.

2 WEEKS LATER STILL NO MONEY IN MY ACCOUNT, THEY REPORTED MY REVIEW TO TRUSTPILOT TO TRY TAKE IT DOWN.

DO NOT TRUST THIS CASINO.

SERIOUSLY DISHONEST CASINO BORDERING ON CRIMINAL.

Deposited money here using USDT didn't arrive in my account.

Continuously fobbed off by customer service awaiting review from "the relevant department".

Was told by customer service they don't know when it will arrive after I provided proof of deposit. I provided them with proof numerous times and after 22 hours I am still getting fobbed off.

Customer service very unhelpful and close to useless, clearly just there to make excuses for theft.

God knows if my deposit ever does clear how hard it will be to withdraw.

Hundreds of other casinos to play at without any issues do yourselves a favour and play elsewhere. It's not worth the hassle playing here.

Very disappointed overall.

I can’t fault Rocketplay casino!
They have great bonuses & rewards.
I loveeee the games that they have on their website which are popular among other sites in Australia.
Customer support is awesome & don’t have to wait long for a response.
The Cashout time is pretty incredible also.

Again ADDENDUM FOR AGAIN INCREDIBLE ANSWER FROM YOU, since I wrote that I then gambled away the 50 €, what would be the use in hindsight??? I was unfortunately so stupid to have gambled away a lot of money with you, you can do it still not even something to win, I played Prakmatic Jocker Juwels there but only there for €1 approx. €250 not even once, not even a row of 5, I have never experienced such a bad response even in bad casinos in general You Prakmatic and actually pretty much all providers, I'm surprised because so much negative in all evaluation portals, you still exist, unbelievable!!!

Addendum, sorry but your answer, mhhhh, unfortunately that's not true for me, because I only play 0.10 or 0.25 cents, but that's now.....
Unfortunately, I deposited again and won a little €50, since I only pay via Visa I wanted to have this paid out over there, because there you can allegedly have €20 paid out, 2 days later email, I should make the payment via Banktransfair, how funny, that's only possible from a profit of 200€, unbelievable, that's what I call pretending false facts, of course I had no choice but to lose it again, thanks for that and still Pragmatic is unbelievably 90% extremely bad and your free spins are also unbelievable, not even more than 1 € profit. Well, the reviews speak volumes.

Incredibly bad, lost over 100€ in a very short time, mainly plays Pragmatic, so bad there that it damages business for Pragmatic, yes I had already read the very bad reviews here and thought I would give them a chance, that was stupid of me, since you win zero there, verification is probably not necessary, what should you pay out for, lol even the free spins that were given are very bad, win with 40 free spins bonus about 0.46 cents.

Nochmals NACHTRAG ZWECKS SCHON WIEDER UNFASSBARE ANTWORT EURERSEITS,da ich ja geschrieben habe das ich dadrauf hin die 50€ verspielt habe,was würde es den nutzen im nachinein???Ich war leider so dumm wieder viel geld bei euch verspielt zu haben,man schafft immer noch nicht mal was zu gewinnen,Ich habe Prakmatic Jocker Juwels dort aber auch nur dort 1€ gespielt ca.250€ nicht einmal,kein einziges mal eine 5er reihe,so eine schlechte Resonanz habe ich noch nicht mal in schlechten Casino erlebt allgemein bei euch Prakmatic und auch eigentlich so ziemlich alle anbieter,mich wunder ,da soviel negatives bei allen Bewertunges portalen,ihr noch exestiert,unfassbar!!!

Nachtrag,sorry aber ihre antwort,mhhhh,leider stimmt das bei mir nicht,da ich nur 0,10 oder 0,25cent spiele,das ist aber jetzt .....
Leider habe ich wieder eingezahlt und ein wenig 50€ gewonnen,da ich nur über Visa zahle wollte ich dies auch dadrüber auszahlen lassen,weil dort kann man angeblich ab 20€ auszahlen lassen,2 tage später email,ich soll über Banktransfair die auszahlung tätigen,wie lustig,das geht nämlich erst ab ein gewinn von 200€,unfassbar,das nenne ich vortäuschen falscher tatsachen,natürlich hatte ich ja keine wahl es wieder verlierent einzusetzten,danke dafür und immer noch Pragmatic ist unfassbar 90% extrem schlecht und eure Freispiele sind auch unfassbar,nicht einmal über 1€ gewinn.Naja die Bewertungen sprechen Bände.

Unfassbar schlecht,in kürzester zeit über 100€ verloren,spiele überwiegent Pragmatic,so schlecht dort,das es für Pragmatic geschäftsschädigent ist,ja ich hatte hier schon die sehr schlechten Bewerungen gelesen und dachte gebe ihnen eine Chance,das war war dumm von mir,da man dort null gewinnt,ist eine Vertifizierung wohl nicht nötig,was soll man sich den da auszahlen lassen,lol selbst die Geschenkten freispiele sind megga schlecht,gewinn bei 40 Freispiel Bonus ca.0.46 cent.

Payout is only problems with it !!!!!!!!!!!!¡!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!

Auszahlung geht überhaupt nur Probleme damit !!!!!!!!!!!!¡!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!

Good day

I successfully registered at CasinoRocket on 7 March 2023. I also verified my account via e-mail. I successfully deposited 480 euros and finally won 1000 euros without a bonus. I then requested a payout of my balance in the amount of 1000 euros. I received a confirmation email. I then uploaded my passport, proof of address, bank statements, and the screenshot of the Paysafecard transaction in the requested format. On 8 March 2023 at 01.00 at night, I received a message that I had won a prize. I went to the casino's website to see what prize I had won. That's when I noticed that my account was blocked. I then sent four messages via email to support in the next 24 hours because I wanted to know why my account was blocked and if and when I would receive my 1000 EUro. The casino ignores my messages.

I think the casino's rating is too high for the following reasons:

- The casino advertises a 24/7 - live chat that does not exist.

- The casino does not respond to emails. This is particularly serious because you can only request a self-exclusion or a cool-off period via email to the support. Player protection is therefore not guaranteed at all if the casino ignores for days a request from a player who wants to have his account blocked because of gambling addiction.

- The account remains active as long as deposits are made. Shortly after a win, the account is blocked and communication with the player is cut off.

I demand an explanation from the casino:

- an explanation as to why my account was closed

- an explanation and apology why my messages went unanswered for so long. ¨

- the assurance that I will receive my 1000 EURO as soon as possible and without complications (no excuse that a bank supposedly still has to confirm something).

- the notification of how much my won prize was, which I could not see because my account was blocked.

I also demand an authentic apology and not a copy-paste message like "Please accept our apologies for the inconvenience! We'd like to investigate this case and get back to you with the best solution".

The reputation that this casino has is not deserved. It's a mediocre casino with 0 communication
I don't understand how they gave you 8 points in casino guru
They don't answer messages
The lousy slots
The offer of games is normal and the prizes poor
I DO NOT RECOMMEND IT. THEY ARE NOT RELIABLE
Hopefully it will disappear and other casinos will grow that do deserve it.
I would love for there to be a regulator of these casinos. It is a shame

La reputación que tiene este casino, no se la merece. Es un casino mediocre con 0 comunicación
No entiendo cómo le dieron 8 puntos en casino gurú
No responden los mensajes
Los Slots pésimos
La oferte de juegos es normal y los premios pobres
NO LO RECOMIENDO. NO SON CONFIABLES
Ojalá que desaparezca y crezcan otros casinos que si se lo merecen.
Me encantaría que haya un regulador de estos casinos. Es una vergüenza

I can only say that playing with the bonus is great, but when you have to turn it over, it's a disaster, during the bonus you get free spins and large amounts, but when you finish, there are no winnings. I'm just curious about something, Guru rated the casino very high, I can say super high. Players know very well that it is below zero. I know that the casino lives from us, that we can't from the casino, so I would ask the casino a question, what do you think when you see that your traffic has dropped, a lot of players first look at the comments, reviews online and when they see that they are very bad, such players do not deposit of money. Huge millions of earnings float down the drain. The player must also be given something to enjoy playing and keep coming back to this casino. Greed is a disease and it is evident in many kaxinos that are closed because of it. Because one good comment out of 1000 we know who wrote it. And please don't write like everyone else, you are unlucky, luck has nothing here, I wish you good business

Lahko rečem samo to da je igranje z bonusom super, ko ga pa moraš obrniti je pa katastrofa, med bonusom dobiš brezplačne vrtljaje velike zneske, ko pa končaš pa ni dobitkov. Zanima me samo nekaj, Guru je ocenil kazino zelo visoko lahko rečem super visoko. Igralci pa dobro vemo da je pod nulo. Vem da kazino živi od nas, da mi ne moremo od kazinoja, zato bi zastavil vprašanje kazinoju kaj razmišljate ko vidite da vam je promet padel, ogromno igralcev se prvo ogleda komentarje, ocene na spletu in ko vidijo da so zelo slabe taki igralci ne polagajo denarja. Ogromni milijonski zaslužki splavajo po vodi. Igralcu treba tudi nekaj dati, da z veseljem igra in da se vrača v ta kazino. Pohlep je bolezen in to je očitno v mnogih kaxinojih ki jih zaradi tega zaprejo. Ker eden dober komentar od 1000 vemo kdo ga je napisal. In prosim ne pišite kot vsi, nimate sreče, tukaj sreča nima nič, lepo poslovanje vam želim

CASINO ROCKET STALLS PAYOUT FOR MORE THAN 5 DAYS.

Did my 1st deposit and managed to cash out 800 EUR via bank transfer (service provider: INPAY).
Cashout no. #730643

The withdrawal is in the status "PENDING" for more than 120 hours (5 full days!) now.
It's the same as in the review below mine from my fellow German. Casino Rocket falsely tells me that the payment has to be approved by MY (!) bank. Everyone who knows just a little bit about banking can tell you that this is a ridiculous statement used to stall payouts, even tiny ones of 800 EUR. Tells you a lot about this establishment.

I played at dozens of (Hollycorn N.V. / Dama N.V.) Casinos who also use INPAY as their payment provider. Payouts are always credited to my bank account within a couple of hours (!) during bank working days.

Casino Rocket stalls payouts for days and lies to you. AVOID THIS CASINO AT ALL COST. They are not the same standard as the other very good Hollycorn N.V. casinos.

I had been so happy with this establishment I even referred many of my loyal followers who depend on my advice for whst websites to use I really was high on this company the first time I made a small withdrawal it was paid the next day since then I have never had the chance to withdraw until just the other day I tried to eithdraw to $400 and it was cancelled on their end stating I had to jump through so many different hoops requested all kinds of verification documents these documents were unavailable to be provided due to myself closing One of my bank accounts not using another one of the credit cards not having certain information on others the information I did have I was happy to provide I wrote to them 3 to 4 different times they never responded not once I tried to re-re-withdraw my funds it was cancelled again I finally started playing high thinking that if I win considerable amount then It would be worthwhile to spend all of this additional time and effort to get the required information although some of it was simply not possible they never reply to me I wanted to contact my local member of Parliament however I am going to contact the gaming commission of Curaçao they are to be made aware of practises whereas they allow you to lose any amount you wish however the moment you request a withdrawal the second time they denied that being because the first one was approved without any troubles that made me give them a favourable review to all of my affiliates who I refer their very unsavoury business tactics especially for them not to get back to me overall I got beat for a withdrawal $500 that they did not allow I am going to delete my account and refuse to use them again due to nobody caring about my situation none of the team support members got back to me and they simply didn’t care this way I felt I also have advised all of my affiliates to no longer associate myself with that establishment in a good frame of reference

On 01/01/2022 I deposited € 20 via "Sofort". The money was immediately debited from my account, but after 4 days it was still not visible on my player account.
Even the provision of screenshots on the day of the deposit does not change the fact that the live chat simply writes you after 4 days that everything is under control and you should wait. In my eyes this is the very last one.
Why do the operators use the "instant logo"?

Am 01.01.2022 habe ich 20€ via "Sofort" eingezahlt. Das Geld wurde auch sofort von meinem Konto abgebucht aber nach 4 Tagen immer noch nicht auf meinem Spielerkonto sichtbar.
Auch die Bereitstellung von Screenshots am Tag der Einzahlung ändert nichts daran das der Live-Chat einem nach 4 Tagen einfach nur schreibt das alles unter Kontrole ist und man soll warten. Das ist in meinen Augen das aller letzte.
Wieso benutzen die Betreiber das "Sofort-Logo" ?