그래서, 이게 최신 트렌드인가요, 아니면 카지노 재무팀이 주말 휴가를 원한다고 불평한 건가요? 아니면 그냥 잔혹한 의도이고 고객 조종의 한 형태인가요? 아니, 금요일에 Vegasino에서도 정말 어이가 없었는데, 토요일에 Cobra에서도 똑같은 말을 하네요? 응? 도대체 무슨 꼼수죠?! 제겐 처음이자 마지막인데, 게다가 출금도 입금과 같은 방법으로만 가능하잖아요? 왜 그럴까요? 주말에 출금 안 됐는데, 인증은 받았어야 했는데... 직원들이... 맙소사, 이건 절대 용납할 수 없어요. 누군가 정말 짜증 나게 한다는 게 확연히 보이거든요. 자동 답장 기능이 있는데 바로 답장 안 해주시는 거예요? 아주 평범한 질문에 3~5분씩이나 기다려야 한다고요? 그런데도 정확한 답변을 못 주시는 건가요? 아니면 봇이 더 친절해서 빠른 건가요? 물론 객관적인 시각을 유지할 수 있다는 건 알지만, "또 왔어요"나 "레베카, 규칙이 이렇습니다" 같은 건 건방지게 말해서 고객을 유치하는 방법이 아니라고 생각합니다. 월요일에라도 정산을 받을 수 있기를 바랍니다. "정상적으로" 처리된 것 같으니까요. 아, 음, 음, 그냥 정산할 수 있었으면 안 했을 텐데 말이죠. 아, 제발 많은 분들이 이 글을 보고 더 이상 고객들이 실망하거나 피해를 보는 일이 없었으면 좋겠습니다.
So, is this the latest trend, or have the casino finance teams complained that they want the weekend off? Or is it simply brutal intent and a form of customer manipulation? No, even at Vegasino on Friday it was absolutely mind-blowing, and on Saturday Cobra tells me the same thing? Huh? What's the hack?! Well, first and last time for me, and what's more, withdrawals are only possible via bank transfer or the same method as the deposit? Why is that? I don't get my withdrawal over the weekend, but I could have been verified... then the employees... geee, that's completely unacceptable - you can tell someone is really annoying you. Listen, do you have automatic replies available, and yet you don't write back to me right away? For every completely normal and usual question, I have to wait 3-5 minutes for an answer? And yet you can't give me a precise answer? Or maybe they're fast, but a bot is friendlier. I understand you can, of course, remain objective, but to be cheeky and say, "Hey again," or "Listen, Rebeka, these are the rules," etc., well, I don't think that's how you win customers. Hopefully, I'll even get the payout on Monday, because it seems to be "IN ORDER." Ugh, uh, uh, you just didn't want to pay out if you could. Oh dear, I hope many people see this and no more customers are disappointed or exploited.
Na also, ist das die neueste mode oder haben sich die finanz teams bei casinos beschwert, dass die am WE frei haben wollen? Oder ist es einfach brutaler absicht und ein art manipulation der kunden? Nein, schon bei Vegasino am freitag absolut mindblowing und samstag sagt mir cobra das gleiche? Hä? What the hack?! Na na für mich erste und letze mal, noch dazu auszahlung ist nur mit banktransfer oder gleich methode wie einzahlung? Warum den das? Übers WE kriege ich meine Auszahlung nicht aber verifiziert könnte ich schon sein..dann also die Mitarbeiter..geee das geht auch rein gar nicht - man merkt wie einer den ma einfach nervt. Na hör mal her, hast automatische antworten zu Verfügung und trotzdem schreibst mir nicht gleich zurück? Bei jeder absolut normale und gewöhnliche frage habe ich 3-5 minuten auf Antwort zu warten? Und dennoch kann man mir nicht genaue Antwort geben? Oder man ist zwar schnell aber ein Bot ist freundlicher eingestellt. Ich verstehe man kann natürlich sachlich bleiben aber frech zu sein „hey schon wieder" oder „Listen Rebeka this are the rules" etc. naa, ich glaube nicht dass so gewinnt man die kunden. Hoffentlich habe ich am Montag überhaupt die Auszahlung weil es anscheinend „NACH DER REIHE" geht. Uf uf uf, ihr wollte einfach nicht auszahlen wenn geht, ojee hoffe es sehen viele und werden keine Kunden mehr enttäuscht oder ausgenutzt werden