Gamba Casino - 플레이어가 출금 문제를 겪고 있습니다.

They won't let me withdraw just $400, and they've been ignoring my calls to support. They can't resolve the issue. I always get a quick response when I talk about depositing money, but this is a scam, the ultimate scam.

This casino is doomed. I know some horrifying information that could shut it down.

たったの400$を出金させずに、サポートに連絡してもずっと無視。解決が出来ない。いつも入金の話をするとすぐに連絡返ってくるのに、詐欺、究極に詐欺

終わってるカジノ。このカジノを潰せるくらいのまだ恐ろしい情報を知っています。

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Dear Breez8, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with Gamba Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely.  

• Could you please clarify when exactly you requested the withdrawal? 
• Have you made any successful withdrawals before?  
• Could you please confirm that you have passed the KYC verification? 
• Have you accumulated your winnings with or without an active bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply. 

Best regards, 

Katarina

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Breez8,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Katarina