HighFlyBet Casino - 플레이어 계정이 폐쇄되었으며 자금은 몰수되었습니다.

I will start by saying that I have made deposits before, my account was verified and I would like to emphasize that I only used one account, I did not use two or more accounts. I made another withdrawal of PLN 2,300. After writing to them, they wrote back to me, asking when I would receive the payment. Then, my account was suspended and then I was banned. Funny thing is, not only here, but also on bdmbet or Oscar Spin Gold Zino, where I also had only one account. I suspect it's the same network, and when they banned everywhere, I can't think of anything. I wrote an email and only received a message that the money had been confiscated. I asked for the reason, and I heard the same thing: confiscated and that they wouldn't be paying me back because the questions were repeated, and I just wanted to hear the reason, which, of course, there isn't one.

zacznę od tego że juz wcześniej dokonywałem wpłat moje konto bylo zweryfikowane i podkresle ze korzystalwm ttlko z jednego konta nie korzystalem z dwoch czy też wiecej kont. dokonalem kolejnem wypłaty na kwote 2300 zl po cxym napisalem kiedy dostane wyplate odpisano mi gdzie nastepnie zawieszono konto po czym zbanowano co smieszne nie rtlko tutaj a na bdmbet czy tez oscar spin gold zino na ktorych rowniez mialem ttlko jedno konto podejrzewam ze to jedna siec i jak juz banowali to wszedzie co w glowie mi sie nie miesci napisalem e mail to ttlko otrxymalem wiadomosc ze oieniadze zostaly skonfiskowane zapytalem o powod to uslyszalem to samo ze skonfiskowane i ze nie bede zemna oisac bo pytania sie powtarzaja a chcialem ttlko powod usyszec ktorego ocxywiscie nie ma.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play? Were they slots, live casino games, or did you place bets on sports?
• Is there any chance that someone from your household, or someone using the same IP address, also created an account at this casino?
• Have you received any emails from the casino explaining why your account was blocked? If so, kindly forward them to me at [email protected]
• In the screenshots you uploaded with your complaint, the casino informed you that your remaining balance had been paid to you. When exactly did this conversation take place?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika