SlottoJAM Casino - 플레이어의 탈퇴가 지연되었습니다.

Withdrawal requested 13 days ago and not yet received.

T *** D *** phone number 39 ***.

I await your prompt reply

Prelievo richiesto 13 giorni fa e non acora ricevuto.

T*** D*** numero di telefono 39***.

Attendo una vostra sollecita risposta

Dear diegotedesco71,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

Have you tried contacting the casino regarding this issue?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear diegotedesco71,

We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.