TrueFlip.io Casino - 플레이어에게 입금 및 출금 문제가 발생했습니다.

Although it says that it is 24-hour support, the reply is 2 days later, but it takes a full day to deposit and even 2 days after applying for withdrawal, it does not deposit to Ecopaise by e-mail. In total, it took me two days to reply. It's okay to reply. I don't understand the reply.

２４時間サポートと書いてるるのに返事は2日後でエコペイズの入金は即時反映と書いてるのに入金に丸1日かかり出金申請してから2日経ってもエコペイズに入金されずメールでとい合わせると返事に２日かかり来た返事が大丈夫です待って下さいと意味分から無い返事そしてアカウントに返却されてる訳も無く未だにエコペイズに入金されずまるで詐欺にあってる気分

Hello soro,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with TrueFlip.io Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise what is the exact issue with the casino as it is not entirely clear for me what is the complaint about. Please specify it as much as possible and if you have any evidence please forward it to [email protected].

Looking forward to your answer.

Regards,

Nick

solved

解決しました

Thank you for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you.

Regards,

Nick