Winner Club Casino - 추가 입금 요청으로 인해 플레이어의 출금이 지연되고 있습니다.

I am filing a complaint against Winnerclub.at (Winnerclub Casino).

After completing their KYC verification process, I was told I needed to make a deposit of $100 to "verify my account."

I made that deposit in cryptocurrency.

Then, when I tried to withdraw my funds, I was told there was a "wallet verification error" and that I needed to deposit another $200 in a single payment to "fix" the issue before they could process my withdrawal.

Support repeats the same message and refuses to release my money:

"I understand your frustration. However, to resolve the wallet verification error, you still need to make a new deposit of at least $200. I do not have the authority to override this requirement."

This appears to be a scam. I have screenshots of my verified account, my deposits, and the chat where they demand these payments.

I request assistance in recovering my funds or confirming that Winnerclub.at is operating fraudulently.

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing.

Unfortunately, Winnerclub.at is a scam website, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any more funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

We’ve received numerous complaints about similar casinos with identical layouts. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits. Such casinos include:

• fexabet.com
• trumpbet.cc
• winlaxy.com
• venplays.com
• xroxes.com

This list is not exhaustive, as these sites frequently disappear and reappear under different names. You can find more websites on our Blacklist here: Casino Guru Blacklist.

We strongly advise you to cease all interactions with Winnerclub and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Veronika

Okay thank you! So does that mean I can’t get my deposits back either

Sadly, because this is not a legitimate casino and operates without any proper licensing or regulation, there is no responsible authority or organization that can force them to release any funds, winnings or return your deposits to you.

As this is a confirmed scam operation, we have no way of assisting further with the recovery of your funds. We can only recommend reporting the incident to your local law enforcement or financial cybercrime unit. While we realize this may not result in the recovery of your money, it can help raise awareness and potentially support investigations into these fraudulent platforms.

I will classify your complaint as "unresolved" in our records, which will negatively impact the casino’s rating. While this may not fully resolve your concerns, it will act as a cautionary note to other players. I strongly advise against making deposits with establishments that you have not thoroughly verified or researched for reviews in the future.

I’m truly sorry that we were unable to assist you further in this case. Please know that we are here to help should you encounter any similar issues with this or another casino in the future.

Thank you for your understanding, and I wish you the best moving forward.

Best regards,

Veronika

Casino.Guru Team