7월 20일에 Betfoxx에 암호화폐를 통해 500유로 인출을 요청했습니다. 처리 시간은 최대 72시간입니다. 거듭된 문의 끝에 '낮 중'이라고 수차례 밝혔고, 라이브 채팅에서도 허위 진술을 거듭한 끝에 늘 담당 부서에서 답변이 없었다고만 전해왔다. 게다가, 어제부터 아무 답변도 없었습니다. 이메일이나 실시간 채팅을 통해서도 답변을 받을 수 없습니다. 실시간 채팅이 열리고 읽고 있는 것을 볼 수 있지만 모든 상담원은 메시지를 무시합니다. 고의적인 표절처럼 보이는데요, 그렇죠? 내 돈이 계속 표시되나요? 누구든지 나를 도와줄 수 있나요?
On July 20th, I requested a withdrawal of 500 euros via crypto from Betfoxx. They have a processing time of up to 72 hours. After repeated inquiries, they said "during the day" several times and after repeated false statements in the live chat, they always said that the responsible department had not responded. And to top it all off, since yesterday, nothing has been answered - you don't get an answer by email or live chat. The live chat opens and you can see that it is being read but every agent ignores the messages. That looks like a deliberate rip-off, doesn't it? Will I still see my money? Can anyone help me?
Ich habe bei Betfoxx am 20.07 Eine Auszahlung von 500 Euro via Crypto angefordert, die haben eine Bearbeitungszeit von bis zu 72 Stunden.Nach Wiederholten nachfragen hieß es mehrmals "during the day"( Im laufe des Tages) und nach wiederholten falsch Aussagen des Livechats hieß es immer, dass Zuständige department hat sich nicht gemeldet.Und die Krönung der sache ist das seit gestern auf nichts mehr geantwortet wird man erhält weder per E-Mail noch per Livechat eine Antwort.Der Livechat geht auf man sieht es wird gelesen doch jeglicher Agent ignoriert die Nachrichten, das sieht gezielt nach Abzocke aus oder nicht? Werde ich mein Geld noch sehen? Kann mir da jemand weiter helfen?