LuckyLouis Casino - 일반 토론

I made a deposit at luckylois casino and did not choose any bonus. I won €500 but now I can't withdraw it because they ask for account confirmation again even though I confirmed my account years ago. I have sent an email to customer service, but there is no response at all. Could you please help in this matter.

Tein talletuksen luckylois casinolle enkä valinnut mitään bonusta. Voitin 500€ mutta nyt en pysty kotiuttamaan niitä koska he pyytävät tilinivahvistusta uudestaan vaikka olen vahvistanut tilini vuosia sitten. Olen laittanut asiakas palveluun sähköpostia mutta sieltäkään ei vastata yhtään mitään. Voisitteko auttaa tässä asiassa.

Hello!

Even though I'd love to help, I fear you just have to pass this verification again. Some documents need to be up to date, so this "update" verification takes place from time to time.

Have you already provided all requested documents, please? If so, since when have you been waiting for the response?

I'm trying to understand whose turns it is for the moment.

Kindly let me know.