Nomini Casino - 일반 토론 (4 페이지)

Hi jaro, they keep saying that they have a lot of withdrawals request and that they’re doing their best, I made the withdrawals on 20/10, the first withdrawal I made it on 18/10 I waited 4 days but it wasn’t much Then I won 750€ with whatever was left after my first withdrawal and here I am, thank you I will let you know jaro

Thank you for your reply, was it also necessary for you to verify and send some documents to the casino? Did you play here with the bonus or not? 

I hope that you will be able to withdraw the money and that the casino will pay you properly. 

I will be here if anything changes. 😉

No sir they didn’t ask me for any verification, and I played there without a bonus, in general I never play with bonuses

Well, in that case, so far I don't see why the casino shouldn't pay you. But let's see how it will move on and if something new will be found. 

Good luck.☘️

I think I know sir, untili lose my patience cancel the withdrawals and then play it and loose it all that’s their plan it’s simple..

they just closed my acount without even getting my withdrawals sir can you file a complaint to them please?, is there any way for me to take back my winnings ?😞

If the casino didn't give you any reason, then you have to file a complaint, I can't do it for you. 

Just click on this link and open it here. Describe the whole situation and we will see what can be done. 

i've been trying to withdraw from nomini since november i've tried every method and nothing they always cancel my withdrawal my details are all correct they even said they would make the payment manually and so far nothing i've tried the email chat and i never get a real answer each one tells me something different they asked me to withdraw i did and so far nothing

estou Desde novembro tentando sacar na nomini tentei todos os métodos e nada sempre cancelam meu saque meus dados estão todos corretos chegaram até falar que fariam o pagamento manualmente e até agora nada tento pelo chat por e-mail e nunca recebo uma resposta verdadeira cada um me fala uma coisa diferente me pediram o saque fiz e até agora nada

Have they explained the reason for cancelling your requests, though? Is your account fully verified there?

The live chat many times doesn't know much regarding withdrawals, you know, and the best way is to contact the support via email. Have you tried that, by any chance?

I found this email on their site: [email protected]

Try to write to them and let us know if you find anything new, please.

My account has been verified and I've tried emailing several times. No one can tell me why it's been canceled every time.

Minha conta está verificada ja tentei por e-mail várias vezes ninguém sabe me dizer o porque do cancelamento todas as vezes

In that case, I would surely suggest you file a complaint here so our team can investigate the matter and hopefully find out what is going on.

Please follow this link to do so.

Please let us know how it goes, for sure.

This casino had 70% negative reviews from users and still have 8.8 rating. I never got money from them, at the end I had to lose that.

User reviews are not counted in the Safety index so that's probably why it's still high. When a similar situation happens to you it is good to file a complaint because if the casino does not solve it you will get black points which you already know with so many complaints. 

If you didn't get paid, why didn't you contact us? Why did you "have to" lose money? 

Hello, I would like to ask, if the casino did not send the money I requested when withdrawing, should I try to contact you or where can I file a complaint if something goes wrong? Thank you. The reviews scared me a little, I just won about 50,000 CZK there so I would hate to lose it, it is not a small amount of money and it would definitely help me a lot right now, so the discussions and reviews scared me quite a bit and I prefer to ask in advance. Thank you.

Dobrý den, zeptám se, kdyby casino neposlalo peníze o které jsem při výběru žádala, mám se zkusit obrátit na vás nebo kam mohu podávat stížnosti, kdyby náhodou se něco nepovedlo? Děkuji. Recenze mě trošku vyděsili, teď jsem tam vyhrála asi 50 000 CZK takže bych o to nerada přišla, není to málo peněz a rozhodně by mi to teď hodně pomohlo, takže mě diskuze a hodnocení docela vyděsily a raději se dopředu ptám. Děkuji.

Hi, if something goes wrong, you can contact us.

If I may ask, how long have you been waiting for your withdrawal? I would like to add that we give casinos 14 days to resolve everything necessary.

Is this your first withdrawal? If so, did the casino ask for any documents from you?

Ahoj, ak by sa niečo nepodarilo môžeš sa na nás obrátiť.

Ak smiem vedieť, tak koľko zatiaľ čakáš na svoj výber? Chcel by som dodať, že my kasínam dávame 14 dní na vyriešenie všetkého potrebného.

Je to tvoj prvý výber? Ak áno, kasíno od teba nepožadovalo žiadne dokumenty?

So far these are my first withdrawals, I only requested 4.3 and 5.3, both withdrawals of 12,500 each because I won't let them anymore, so it's time, I was more asking for information. They haven't asked for any documents from me yet, I was told by support that they are only provided upon request by their financial department.

Zatím jsou to moje první výběry, zažádala jsem teprve 4.3 a 5.3 oba výběry po 12 500 protože mě to víc nepustí, takže je čas, spíš jsem se ptala informativně. Dokumenty po mě zatím žádné nechtěli, na podpoře mi bylo řečeno že se dodávají až na vyžádání jejich finančního oddělení.

Hi,

So in that case I would stick to what and when the casino needs. Sometimes it happens that some casinos don't even do verification up to a certain amount. However, I would also expect more info. So be in touch with them and if something doesn't seem right to you, we will be here. 🙂

Ahoj,

Tak v tom případě bych se držela toho co a kdy potřebuje kasino. Někdy se věc má tak, že do určité částky některá kasina verifikaci ani nedělají. Nicméně, také bych čekala bych další info. Takže buď s nimi v kontatku a kdyby se Ti něco nezdálo, budeme tu. 🙂

Thank you very much, I'll wait for instructions from the casino and hope everything works out. Anyway, I'll definitely let you know one way or another, even if everything works out without any problems ☺️

Děkuji moc, počkám kdyžtak na pokyny od casina a budu doufat, že vše klapne. Každopádně dám vědět určitě tak či tak, i kdyby vše klaplo bez problémů ☺️

Of course, as Radka said, we'll be here if you feel anything wrong. 🙂

Samozrejme, ako Radka povedala, budeme tu keby sa ti čosi nezdá. 🙂