나는 그들이 나를 괴롭히고 철회하지 않는 한 달이 있습니다. 한 번 확인을 요청했습니다. 필요한 서류를 보냈습니다. 며칠 후 그들은 내가 제시한 새로운 지원 문서를 요청했고 그들은 그것이 영업일 기준 최대 5일이 걸린다고 말했습니다. 5일째 근무일이 되자 또 오셔서 한 번도 거래한 적 없는 카드로 셀카를 찍어달라고 하더군요. 내가 줄 의무가 없는데도 그들도 이 문서를 받았습니다. 벌써 5일째 근무일입니다. 아무런 응답이 없거나 오히려 다음과 같은 응답이 있습니다. . 내 돈(€2100)이 한 달 동안 묶여 있습니다.
I have a month that they are bothering me and they do not withdraw. They have asked for verification once. I sent the necessary documents. After a few days they ask for new supporting documents, which I presented and they told me that it takes up to 5 working days. When the 5th working day came, they came again and asked for a selfie with a card that I never made a transaction with. They also received this document, even though I had no obligation to give it. It's already the 5th working day AGAIN, without any response, or rather I have responses like: "We're sorry you feel this way, don't worry, as soon as we have an update from the experts, we'll notify you. My money (€2100) is tied up for a month .
Έχω ένα μήνα που με ταλαιπωρούν και δεν κάνουν ανάληψη.Εχουν ζητήσει μια φορά επαληθεύση.Εστειλα τα απαραίτητα έγγραφα.Μετα από λίγες ημέρες ζητούν νέα δικαιολογητικά,τα οποία προσκομισα και μου απάντησαν οτι απαιτούνται έως 5 εργάσιμες ημέρες. Όταν ήρθε η 5η εργάσιμη ξανά έλα να επανέρχονται και ζητούν selfie με καρτα που ουδέποτε εκανα συναλλαγή.Παρελαβαν και αυτό το έγγραφο,παρότι δεν είχα καμμιά υποχρέωση να το δώσω. Ήδη διανύεται η 5η ΞΑΝΑ εργάσιμη ημέρα,χωρίς καμμιά απάντηση, ή μαλλον έχω απαντήσεις όπως :" Λυπουμαστε που αισθάνεστε έτσι ,μην ανησυχείτε,μόλις έχουμε ενημέρωση από τους ειδικούς ,θα σας ειδοποιήσουμε. Μου κρατάνε ενα μηνα τα χρήματα μου (2100€)δεσμευμένα.