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Mifinity does not withdraw money to the card! What to do? Where to complain?

Mifinity не выводит деньги на карту!Что делать?Куда жаловаться?

Hello, do you also know any reason why this whole situation is happening ? In my opinion it would be best to contact them and find out what you have to do because I probably can't give you much advice. Or have you tried and failed ? 

Let me know.