PragmaticPlay의 Lucky 6 Roulette. 이 영상 설명해 주실 분 계신가요? (4 페이지)

Hi deankeaton,

Thanks for your input, but I’d like to clarify that the issue here isn’t whether a company is listed on the stock exchange or if the games "run smoothly" in general. What’s being discussed is the sudden technical change in a live roulette game , specifically, a key physical component (the ball) — without any public notice or external review, even after months of user reports.

In my specific case, I documented that for months the ball in Pragmatic Play’s Lucky 6 roulette made no sound at all, even though the dealer had the microphone close. Then, suddenly, the ball now produces audible sounds, and its bounce is noticeably different, resembling a proper roulette ball (ivory or steel). This isn’t a cosmetic change , it’s structural.

Saying "everything is fine because a cleanup team intervenes when something falls" doesn’t address the main question:

Why was a critical game element quietly updated right after public concerns were raised?

This isn’t about attacking a provider , it’s about demanding transparency and regulatory oversight. The rules of chance should be visible and audible, not silently changed after a complaint.

Before forming an opinion, I kindly suggest that you watch all the evidence I’ve shared , starting from my first video where I explain the issue, and then the two comparison videos showing the clear change. After that, feel free to share your thoughts.

So, did you experience that situation a few times? Do you remember at which casinos, perhaps?

Hi again,

I really appreciate the effort you’ve put into describing what you observed, and I want to acknowledge how seriously you’ve been following this issue. It’s clear you care about fairness and transparency, and I absolutely respect that.

At the same time, I feel it’s important to stay grounded in what we can reasonably verify. When we base conclusions about physical elements of the game, such as the ball material, solely on the presence or absence of sound in a livestream, we enter a very speculative territory.

Audio in live casino broadcasts is processed, mixed, and transmitted digitally. There are many technical reasons why certain sounds might not be audible, including prioritization of the croupier’s voice, filtering background noise, or even temporary issues in the audio mix.

None of that automatically implies that the physical game component was changed or manipulated. At least not to me.

From my side, I honestly believe we’ve reached the limit of what can be discussed constructively here. Based on everything we’ve discussed, I still don’t see any verified indication of wrongdoing on the provider’s side, I'm sorry.

Thank you again for the discussion and for staying engaged throughout. Looking forward to an update from the European Commission, though this institution usually does not address gambling-related concerns, as far as I dug out.

Thank you for your response, Radka.

At this point, it’s quite clear that the provider in question (Pragmatic Play) is being treated with a level of deference that wouldn’t apply to others. I understand it is one of the biggest companies in the industry, but that should not make it untouchable or automatically exempt from scrutiny.

Throughout your messages, I’ve noticed a diplomatic tone, but also a consistent tendency to downplay or dismiss any signs of manipulation without truly addressing the evidence shown in the videos. Saying that the absence of sound is speculative is one thing; but completely avoiding the discussion of the ball’s unnatural trajectory, repetitive patterns, and fake multipliers is something else.

What surprises me most is that no one from the industry (neither here nor from regulators) has actually requested to review all of the recorded material. So on what basis can anyone say that "no irregularities have been proven"?

As I mentioned, the case has already been escalated to the European Commission, not only because of the provider’s behavior, but because of the systematic passive cover-up by authorities and platforms alike.

Thanks again for your time. I do believe the truth will eventually come to light , even if it makes some people uncomfortable.

Hi,

I completely understand your frustration that despite presenting concerns like missing audio or unusual ball material, the authorities haven’t shown further interest in reviewing your additional evidence. It can certainly feel like your efforts are being overlooked.

That said, they probably decided that after the initial presentation of the issue, there’s no need to request more. I’m not saying that’s perfect, but it does make sense. If I were an authority and you reported a fake roulette because of temporarily missing sound in a live stream, I’d start by saying that this doesn’t need to be investigated at all, since according to the license, audio isn’t a requirement, as we’ve already explained here. Just used this as an example.

I share your hope that if new concrete evidence arises, it will prompt a deeper review. Until then, we’re in a tricky spot between raising awareness and getting formal acknowledgment, I guess.

Thank you for your reply, Ratka. I appreciate that you at least acknowledged my efforts to raise awareness. However, I want to clarify something essential: what I’m reporting is not just a temporary lack of audio, but a physical change in the ball’s behavior, visible in video, combined with an algorithmic pattern that repeats after extreme multipliers.

The issue is not that authorities don’t understand the concern it’s that they don’t even take the time to review the video or the context. And when this kind of neglect comes from a federal authority like the ESBK, players are left with no protection or accountability.

This is not about getting money back or speculation; it’s about exposing serious irregularities that could be affecting thousands of players. I’m grateful for this forum space, but it would be much more constructive if those who represent respected platforms like Casino Guru also questioned providers and regulators when serious elements are brought forward.

👉 And if you still have doubts about what I’m reporting, here is the video (zoomed in). It’s undeniable , any human who watches it can clearly see what’s happening.

https://drive.google.com/file/d/19OcY7up3SebnL94y8fBi5xJMyehsV79R/view?usp=drivesdk

Bro you need to step the hell away from gambling. It is an immersive kind of sound effect, the Casino Guru staff is being overly nice to you.

Step away from gambling, you are not doing yourself any favour, I mean this in the best way possible.

Thank you for your concern, but I’m afraid you’re jumping to conclusions without knowing the background of this case.

This is not about a simple gambling addiction or a losing streak. I’ve been documenting a serious technical pattern involving a specific game, and I’ve submitted concrete evidence to multiple regulatory authorities, including the ESBK in Switzerland. If you’re not interested in the topic or don’t feel equipped to understand the technical or legal aspects, that’s perfectly fine. But dismissing everything in a condescending tone doesn’t contribute anything meaningful to the discussion. Also, may I ask , what exactly is your goal here? Why are you accusing someone of gambling addiction in a forum that exists precisely to discuss gambling-related issues, including game fairness and regulation? I’m not here because I lost money, I’m here because I’m questioning how these systems actually work.

Hi again,

Thanks for sharing the video. I watched it carefully and let it be analyzed by ChatGPT (just out of curiosity) and while I fully respect your perception of what’s happening,

"And now a few observations:

The ball appears naturally motion-blurred in all frames, which is consistent with realistic speed and rotation.

Its trajectory seems circular and consistent. Based on the still frames, there’s no evidence of any "unnatural changes in direction."

There are no visible signs of image tampering or manipulation of physical elements like pockets or segments.

If you want, I can go further and try to detect the ball frame-by-frame to analyze its trajectory. But to be honest, no solid verdict on manipulation — let alone "algorithmic patterns" — can be drawn from a 12-second video with a single camera angle. That would require a much longer sample and a far more detailed analysis."

I honestly didn’t see any obvious manipulation either. The ball’s movement looks consistent with what I’d expect from a physical roulette setup. No glitches, no sudden warps, no evidence of altered physics.

Of course, if someone is already convinced there's something wrong, they’ll interpret anything as a sign. But from my standpoint, this video doesn’t offer a clear indication of any wrongdoing.

Just my point of view.

It’s great that you trust ChatGPT. That’s exactly why I want to share what ChatGPT concluded before I even started this whole process or showed the video publicly. Back then, I simply uploaded the clip with one basic question: "What do you see in this video?" , no context, no explanations.👇🏻

https://drive.google.com/drive/folders/145UV4BZYfch352eMfA6UfP6UzcyGnO2J

The answer was clear and neutral, based solely on the footage. The AI didn’t know anything about the provider, the casino, or me. That actually makes its conclusion even more valid.

Now, what surprises me is that you’re drawing your own conclusions , talking about trajectory, pixels, sound effects , as if you were part of the provider’s technical team. I don’t know if you work at Casino Guru or maybe with a certification lab like GLI, but your analysis sounds quite aligned with the provider’s defense. On the contrary, Pragmatic Play admitted my patterns. So would that mean you are the one disagreeing with Pragmatic Play? Or am I wrong?

On my side, I’ve been fully transparent. I’m not making random claims . I’m showing real video footage and asking for opinions. And the first opinion I got was from an objective AI, with no bias or stake in this matter. I’m sharing that here, so people can see the difference between observing and justifying.

Also, I have to ask: why is Casino Guru now moderating all my comments? I haven’t touched on any sensitive topic or broken any rules. What’s going on?

Hi again,

I’m truly sorry if my effort to keep our conversation respectful, objective, and grounded in observable facts came across the wrong way.

When we were talking more generally, it felt like we were on the same page. But now that our views differ, I’m suddenly facing questions about my credibility, professional background, and intentions. That shift is disappointing, especially since I’ve been transparent from the start about my role and approach.

I never claimed to speak on behalf of any provider, casino, or certification body. I simply watched the video and described what I saw, in good faith, with no agenda. Yet now it feels like my words are being subtly misrepresented to serve a context I never expressed.

You’re absolutely entitled to your view, just as I’m entitled to mine. But if my attempt to explain a different perspective automatically leads to accusations or insinuations, then I don’t see a way to continue this dialogue meaningfully.

So I wish you well, but I’ll step back from this discussion at this point.

Thanks for your reply, Radka. I just want to make it clear that I never intended to attack you personally, but I felt it was fair to point out a contradiction that, as a consumer, seemed evident to me: if CasinoGuru claims it doesn’t have the tools to verify whether a game is manipulated, I was surprised to see such a detailed technical analysis that indirectly favors the provider. It was an honest question, not a personal attack.

And if you’ll allow me a personal comparison: to me, this roulette case is like communism. The only people who defend it are those who have never lived under it or those who benefit from it. Same thing here: only someone who hasn’t played hundreds of rounds, or who lives off the industry, could defend the behavior of that roulette.

So far, everything I’ve said has been backed with evidence. When I mentioned that Pragmatic Play admitted the patterns I’ve observed in the ball’s trajectory, that wasn’t just a claim. I have their official reply where they first denied everything, then admitted it and generalized it to other roulettes and providers. I can share the screenshot if necessary – I’m not making anything up.

I appreciate that you responded, and I’m sorry if it felt personal. I only meant to bring in a different perspective – that of a player who has experienced these patterns first-hand and has the right to question what he sees.

Well, I just want to clarify two points here:

1) As I mentioned earlier, I did not observe anything unusual, so I decided to have ChatGPT check the video out of curiosity. I apologize, but I cannot identify anything unusual, and I have been sharing my personal opinions and experiences the whole time.

2) I'm a person, not a Casino Guru company.

That is essentially it.

I continue to be impressed by the amount of effort you have invested in this. I concur that transparency is crucial, but I also comprehend the reason you have not been requested to provide additional evidence. I personally agree with the statement. That is my perspective.

Even so, I appreciate your unique perspective and determination and was delighted to participate in this discussion with you.

I would agree with you on what I think your saying. I find when playing any of the pragmatic live roulette options that the ball seems to move unusually. I also find my winning or losing on them almost comparable to playing a slot in someways.

Correctly or incorrectly I have always felt that these games play like somehow they have some built in rtp and not like your bricks n mortar live casino roulette anway. That seems quite clear I think.

I find that if you play emersive roulette by evolution this acts like a 37/1 roulette table just as if you were playing in-house. No dodgy ball movements feels far more random than the pragmatic play options.

Emersive roulette by evolution I have found increasingly hard to find and I have seen in many cases it being replaced by the pragmatic play versions. Which I think also backs my theory, which is what it is, just my opinion. I'm not stating anything I have said hear as fact, it is just my own opinion shaped from playing many many times on both versions of roulette I have brought in to question.

I would love to get a concrete answer on this, I have always thought all pragmatic play live roulette options are not natural roulette tables and even possibly have some sort of loosely worked rtp? It's just the way it has always felt to me when playing. Like I've said just my opinion though, by no means fact.

If anyone has any info on this I'd love to hear how others feel about it.

This wouldn't surprise me.

The more time passes the harder it gets for the punter.

Casinos often using rules designed to help or protect the player to actually not pay them or do what they can to make things difficult.

Interesting.

I didn't know these facts really interesting thankyou. You have clearly spent some time researching here.

Unbelievable conflict of interests that you have highlighted there!?

If you care to share pls email me your findings.

[email protected]

Hi Brina, thank you very much for your detailed comments. I see that you share many of my concerns, and that gives even more strength to this topic.

Regarding your offer for me to email you, could you tell me a bit more about who you are and what your goal is in asking me to contact you? I’ve been receiving many reactions lately, and I prefer to be clear before continuing private conversations via email.

And thanks also for valuing my observations, but I must clarify that these are no longer just observations: as I shared above, the provider Pragmatic Play itself responded by email acknowledging the patterns I detected in the ball’s trajectory. They even generalized that explanation to their entire live roulette catalog.

Personally, I don’t agree with that generalization. The only roulette game where I’ve detected serious issues is Lucky 6, where I observed repetitive patterns, directed ball movement, and even what seems like magnetic effects on certain numbers. I have all of this recorded on video.

Since I started filing complaints and escalated the case to the European Commission, Pragmatic Play decided to change the type of ball used in that roulette.

I also have some doubts about Fortune Roulette, which uses a similar ball to the old Lucky 6, but with a bit more sound. On the other hand, the rest of Pragmatic’s roulette tables seem to have proper, hard balls with dry rebounds, as they should.

Thanks again for your genuine interest and for taking the time to write.

In connection with the kind invitation to speak out, I would like to share my impressions of the video. In my opinion, the ball's movement there is quite natural. It is typical for modern wheels (rotors) with low partitions (barriers, separators) of the cells.

The level of the invited expert raises doubts and questions, since (apparently) after talking to him, the author of the topic became confident that roulette balls are made of steel or covered with rubber. Ivory was also mentioned, but this is also very rare. In fact, the balls are made of Teflon or three to five other types of synthetic resins. By the way, manufacturers try to reduce the noise from the ball's movement, giving it a precise spherical shape and polishing it well. Experts in the "physical methods" of the game discuss in great detail the properties and sizes of roulette balls around the world - on special forums.

There are automatic electronic roulettes, where the ball is light and small, it is always visible under a transparent dome. There it is accelerated by air through mesh surfaces in a circle, and is also pneumatically driven into a pocket with a number selected by RNG. I understand that the video shows a different roulette.

Let me repeat that on roulettes with different design features and different balls, the nature of the ball's movement can vary greatly without any magnets.

В связи с любезным предложением высказываться, хочу поделиться впечатлением от видео. На мой взгляд, движение шарика там достаточно естественное. Оно характерно для современных колёс (роторов) с невысокими перегородками (barriers, separators) ячеек. 

Уровень приглашённого эксперта вызывает сомнения и вопросы, так как (видимо) после общения с ним у автора темы появилась уверенность, что шарики для рулетки делают из стали или покрывают резиной. Упоминалась и слоновая кость, но и это большая редкость. На самом деле шарики изготавливают из тефлона или ещё из трёх-пяти видов синтетических смол. Кстати, производители стараются снизить шум от движения шарика, придавая ему точную сферическую форму и хорошо полируя. Специалисты по "физическим методам" игры очень подробно обсуждают свойства и размеры шариков на рулетках всего мира - на специальных форумах.  

Существуют автоматические электронные рулетки, где шарик лёгкий и маленький, он всё время на виду под прозрачным куполом. Там он разгоняется воздухом через сетчатые поверхности по кругу, и так же пневматически загоняется в карман с номером, выбранным RNG. Я понимаю, что на видео другая рулетка.

Повторю, что на рулетках с разными конструкционными особенностями и разными шариками, характер движения шарика может сильно различаться безо всяких магнитов. 

Thank you for taking the time to share your technical impressions about the video.

I understand there are different types of roulette balls (made of Teflon, resin, etc.) and wheel designs. However, what I’m showing here is not an "RNG electronic roulette" or a general discussion about physics. It’s a specific, visual, and repeatable case where the ball shows behavior that can hardly be explained as natural.

In the video, the ball flies forcefully over number 19, then changes direction mid-air from number 4 and lands exactly on 19. What’s more, it remains completely still on that number for a few milliseconds, almost as if stuck. This cannot be attributed to normal physical variation , especially when the ball makes no sound while rolling, suggesting it is rubber-coated or altered in terms of friction. As you mentioned yourself, balls are usually polished to ensure consistent behavior. In this case, the opposite is true.

Also, this is not an isolated case. I have over 12 additional videos showing similar behavior, clearly documenting what appears to be unnatural control over the ball’s trajectory.

I’m not trying to theorize or argue endlessly about physics. I’m simply showing what can be clearly seen ,and it goes far beyond any "natural variation."