Goldenbet Casino - 플레이어가 보증금 환불을 요청합니다.

they are using illegal copies of well known games which means that it’s rigged RTP. Requested my deposits back and them to close my account but no luck!

Dear Duffs88,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Goldenbet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

Could you please explain how you determined the games are fake?

Please forward the evidence to my email at tomas@casino.guru alternatively provide your explanation here.

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Duffs88,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Please close as I can’t find proof of fake games on my emails

I understand, Duffs88

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.