I tried two Free Spins bonuses on a Slot Machine from a rather suspicious provider. The return was around 70% RTP, nothing unusual — pretty standard. Since the balance was small (about €17) and the provider seemed a bit shady, I obviously decided not to make any deposit.

After that, I spent about a week without checking my email, and when I finally did, I found around 20 automated messages from these people.

I tried to unsubscribe both through their website and via email, but they kept sending spam anyway.

Today, I went to their Live Chat to give them the kind of warning they fear the most. Obviously, if I ever report this company, it won’t be to whoever gave them their license — it’ll be to authorities that actually investigate and take action.

Their reaction was immediate: they disabled the chat without even replying.

So here’s my warning:
If I receive one more email from the domain @hotlinecasino.com, I’ll feel fully entitled to rally a large community to legally flood their inboxes, including those of the other white-label brands belonging to the same group.

Unfair behavior towards the newcomers. Good example that someone who saves money and denies him the payout because there is a rule that no newbie can know: Four bonus payments were triggered and I immediately suspected fraud because I deposited money in their company and I myself at whose expense my payment would be glossed over at their expense. Really rude and to be damned. The system has the task of pointing out to newcomers that four bonus payments are forbidden and don't even let it come to that. What are developers for?

Best regards

Claudia

Unfaires Verhalten den Neuligen gegenüber. Gutes Beispiel, dass jemand, der Geld spart und ihm die Auszahlung verwehrt, da es eine Regel gibt, die kein Neuling wissen kann: Es wurden vier Bonuszahlungen ausgelöst und ich direkt des Betruges verdächtig, weil ich Geld eingezahlt habe in deren Unternehmen und ich mich auf deren Kosten mir meine Auszahlung schönrede auf deren Kosten. Richtig unfreundlich und zu verdammen. Das System hat die Aufgabe Neulinge darauf hinzuweisen, dass vier Bonuszahlungen verboten sind und es erst gar nicht dazu kommen lassen. Wofür gibt es Entwickler.

Viele Grüße

Claudio