LegendPlay Casino - 플레이어의 탈퇴가 지연됩니다.

Good day, I have requested a withdrawal of 500 euros, but I have not received a reply!

Καλημερα σας , εχω ζητησει αναληψη χρηματων 500 ευρω αλλα απαντηση δεν εχω παρει καμμια!

Hello rafailvl,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with LegendPlay Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

No verification they didn't ask me !! I had a bonus but I turned it in exactly as they wanted! I consider it unfair that there is not even an update!

Όχι επαλήθευση δεν μου ζήτησαν !! Είχα ένα μπόνους αλλά το τζιραρα όπως ακριβώς ήθελαν και οι ίδιοι ! Θεωρώ άδικο να μην υπάρχει έστω μια ενημέρωση !

Hello rafailvl,

Did you try to contact the casino regarding the verification? Since when exactly is your withdrawal pending?

Dear rafailvl,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.