홈 화면 온라인 카지노 Loyal Casino 리뷰

Loyal Casino 리뷰

한국의 플레이어에 대한 평가: 8.0
9.4 명성
평가
완벽한
평판
한국의 플레이어에 대한 평가: 8.0
완벽한
평판
저자: Matej Novota | 이 리뷰는 이 때 마지막으로 업데이트 되었음: 2020-04-13T00:00Z  

Loyal Casino을(를) 철저히 검토한 결과 완벽한 평판 등급을 주었으며, 이는 카지노가 얻을 수 있는 최고의 등급입니다. 검토하면서 우리는 카지노 플레이어들의 컴플레인, 예상 수입, 라이센스, 게임 진위성, 고객 지원 품질, 이용 약관의 공정성, 철회 및 승수 한도 및 기타 요인을 고려했습니다. Loyal Casino은(는) 아래에 수록된 다른 온라인 카지노와 관련이 있으며 해당 등급도 그에 의해 부정적인 영향을 받습니다. 아래의 전체 리뷰를 읽고 이 카지노에 대해 자세히 알아보십시오.

조사 및 추정에 따르면 Loyal Casino은(는) 엄청난 수익과 플레이어 수를 가진 가장 큰 온라인 카지노 중 하나입니다. 더 큰 규모의 카지노에서는 크게 딸 경우 문제가 없어야 하고, 규모가 작은 카지노는 크게 땄을 때 어려움을 겪을 수 있으므로 카지노의 수입은 중요한 요소입니다.

현재 데이터베이스에 이 카지노에 대한 0개의 컴플레인이 있으며, 이 카지노와 관련이 있는 카지노에 대한 41개의 컴플레인이 발견되었습니다. 이러한 컴플레인으로 인해 해당 카지노에 총 2,034 블랙 포인트가 부여되었으며 그 중 2,034은 관련 카지노에서 나왔습니다. 아래에서 모든 컴플레인 및 블랙 포인트에 대한 자세한 정보를 찾을 수 있습니다.

이 리뷰에 언급된 모든 정보와 이 카지노의 완벽한 평판 등급을 바탕으로 우리는 Loyal Casino이(가) 플레이 하기 좋은 곳이라는 결론을 내렸습니다. 완벽한 온라인 카지노를 찾고 있다면 이 사이트를 시도해보세요.

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한국의 주민
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버지니아로부터의 IP 주소
차단되지 않음
VPN
사용
금지
웹사이트
언어
영어
라이브 채팅
언어
영어 (+1)
이메일 지원
언어
영어 (+1)
무보증 보너스
사용 불가
결제 수단
게임 제공 업체
30 모두 표시
소유자
Corona Ltd.
설립
2004
인출 한도
€1,500,000  매 달
라이센스 기관
몰타
완벽한
흥미로운 사실
  • 네덜란드에서 인기있는 중형 카지노
긍정적
  • 인출 한도 (50000 € / 일)
  • 다양한 라이브 딜러 게임
  • 2004 년 이후 온라인으로 우수한 평판 유지
  • 인기있는 프로그레시브 잭팟 슬롯
  • 플레이어 경험에 따른 빠른 출금 처리
부정적
  • 연중 무휴 라이브 채팅 지원이 제공되지 않습니다

Loyal Casino 및 관련 카지노에 대한 컴플레인 (41)

웹에서 광범위한 조사를 실시한 결과 Loyal Casino 또는 이 카지노와 관련된 모든 브랜드에 대한 41개의 컴플레인을 확인했습니다. 이러한 컴플레인의 심각성과 신뢰성 및 예상 카지노 수익의 크기를 고려하여 Loyal Casino에게 완벽한 평판을 주었습니다.

완벽한 카지노 평판
관련 Betspin Casino에 대한 컴플레인 (동일한 소유자)
반응 없음, 우수한 규제 기관
블랙 포인트: 682 (이 카지노의 경우 68)
The player's withdrawals were canceled and her winning was confiscated.
The player, Annmarryafool, had played at the casino for a few days, made multiple deposits and received multiple bonuses some of which she managed to roll over and ended up with a total of £2,728 in winning. During the few days of her playing, her withdrawals were all canceled and after she finished playing, all of her money had been removed and she was left with a £200 balance. The casino never responded to the complaint and it remains unresolved.
분쟁 금액 : £2,528 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 2/2017
계속 더 읽기 : askgamblers.com
더 읽기
관련 Betsafe Casino에 대한 컴플레인 (동일한 소유자)
반응 없음, 우수한 규제 기관
블랙 포인트: 558 (이 카지노의 경우 55)
Bonus conditions breached, account closed, all funds were seized.
The player requested a withdrawal of £3,838 but it was denied due to the bonus conditions being breached. The casino confiscated all of the funds and closed the player's account. There is no further information on the case.
분쟁 금액 : £3,838 (실제 돈)
이 컴플레인은 다음을 출처로 함: 7/2016
계속 더 읽기 : askgamblers.com
더 읽기
불확실한 경우, 좋은 규제기관
블랙 포인트: 542 (이 카지노의 경우 54)
Account closed and all funds were seized due to broken terms and conditions.
The player requested a withdrawal of €20,000 and the next day their account was locked and under the investigation. The player was asked to send more pictures to be verified but shortly after that was informed that the account was permanently closed and would never be reopened ever again. After the player complained about it on a few more websites, casino contacted them via phone and asked to send more pictures for verification. So the player did and the casino decided that they were fake and recommended them to contact the MGA-Malta Gaming Authority, for further assistance on the case. There is no further information available.
분쟁 금액 : €20,000 (실제 돈)
이 컴플레인은 다음을 출처로 함: 3/2016
계속 더 읽기 : askgamblers.com
더 읽기
카지노로부터의 불충분한 증거
블랙 포인트: 461 (이 카지노의 경우 46)
Bonus terms and conditions breached, account closed, funds were seized.
In the past, David made two successful withdrawals with no issue. When he accepted a bonus, won, and requested the third withdrawal in the amount of £974, he was denied due to the bonus conditions being breached and all his funds were confiscated. There is no further information on this case.
분쟁 금액 : £974 (실제 돈)
이 컴플레인은 다음을 출처로 함: 1/2017
계속 더 읽기 : askgamblers.com
더 읽기
불확실한 경우, 좋은 규제기관
블랙 포인트: 411 (이 카지노의 경우 41)
Account closed and funds were seized over a misspelled email address.
Hans played at the casino for a while when he realized he made a mistake by misspelling his email address on his account. He contacted the customer support and was told to send documents for verification and the problem should be fixed. That didn´t happen and his account was closed and the funds of SEK140,000 were confiscated. The casino recommended Hans to contact their regulator, MGA-Malta Gaming Authority, to have this issue resolved. There is no further information on this case.
분쟁 금액 : kr140,000 (실제 돈)
이 컴플레인은 다음을 출처로 함: 4/2016
계속 더 읽기 : askgamblers.com
더 읽기
반응 없음, 우수한 규제 기관
블랙 포인트: 124 (이 카지노의 경우 12)
The casino refused to accredit a bonus as originally advertised.
The player finished as the fourth at the slots tournament called the Great gadget giveaway and a bonus. About three days later after he won, he received the price code but the bonus was nowhere to be seen. After he contacted the customer support, he was informed that no bonuses were offered as prices, only gadgets (in this case an iPad). The player had offered three pictures as a proof of the bonus and prices. There is no further information on the case.
분쟁 금액 : £450 (실제 돈)
이 컴플레인은 다음을 출처로 함: 1/2017
계속 더 읽기 : askgamblers.com
더 읽기
관련 Rizk Casino에 대한 컴플레인 (동일한 소유자)
반응 없음, 우수한 규제 기관
블랙 포인트: 3089 (이 카지노의 경우 308)
플레이어의 계정이 차단되었습니다.
핀란드 선수는 추가 설명없이 계정을 차단했습니다. 카지노가 응답하지 않았습니다.
분쟁 금액 : €24,000 (실제 돈)
이 컴플레인은 다음을 출처로 함: 10/2020
더 읽기
결제 지연, 상태를 알 수 없음
블랙 포인트: 100 (이 카지노의 경우 10)
Extremely delayed withdrawal process.
The player complained they made a deposit of €25 which was never transferred to their casino account. The casino asked them on several occasions to send necessary documents for the account verification which the player said they sent a long time ago. Also, their withdrawal request of €100 was pending and casino responded that they were putting on an investigation of the strayed payment transaction. They also said the player's account had never been verified hence their request for documents and the withdrawal request had been approved and processed before. In the end, the player said he had sent the documents a while ago, no update since then.
분쟁 금액 : €125 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 10/2018
계속 더 읽기 : askgamblers.com
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규제 기관의 결정을 기다리는 중
블랙 포인트: 0
룰렛을 플레이 할 때 몇 가지 문제가 발생했습니다.
인도 출신의 선수는 룰렛을 플레이하는 동안 기술적 인 문제를 겪었을 수 있으며, 이로 인해 그의 균형에 약간의 차이가 생겼습니다.
분쟁 금액 : INR3,000,000 (실제 돈)
이 컴플레인은 다음을 출처로 함: 6/2020
더 읽기
관련 SverigeAutomaten Casino에 대한 컴플레인 (동일한 소유자)
불확실한 경우, 좋은 규제기관
블랙 포인트: 11 (이 카지노의 경우 1)
The player's winning and the deposit was confiscated without any relevant reason given from the casino.
The player, Adyrus1, had his account closed including his winning, without any reason given. When he asked the ThePOGG for help, they found out that he broke one of the very important rules. The ThePOGG's representative spoke directly with the MGA (Malta Gaming Authority) regarding this issue and while they have indicated what factors were involved in the decision not to pay this player they have not provided the supporting evidence. The case remains open and unresolved.
분쟁 금액 : ?? (실제 돈)
이 컴플레인은 다음을 출처로 함: 7/2015
계속 더 읽기 : thepogg.com
더 읽기
관련 Betsson Casino에 대한 컴플레인 (동일한 소유자)
불확실한 경우, 좋은 규제기관
블랙 포인트: 162 (이 카지노의 경우 16)
The account was closed due to a wrong information given upon a document verification via phone and all deposits were returned to the player.
After the player won £3,010, their account was closed due to the wrong information that they gave to the support team through a phone verification. The information was incorrect while there was four years age difference. The casino decided to return the player's deposits and to close the account. The player asked for a relevant reason why the account was closed but the casino claimed that they made a decision and it is final. The player asked the casino to show the proof of the phone conversation but the casino declined to do so because of the company policy they are not allowed to share this kind of information with third parties. There is no further information about this case.
분쟁 금액 : £3,010 (실제 돈)
이 컴플레인은 다음을 출처로 함: 5/2015
계속 더 읽기 : askgamblers.com
더 읽기
불확실한 경우, 좋은 규제기관
블랙 포인트: 64 (이 카지노의 경우 6)
The account was closed due to double account accusations and all the funds were seized.
Tom had an open account but didn't play for over a year. But when he started receiving emails with bonuses, that's when he decided to play with one and deposited money. After he won SEK26,000, he requested a withdrawal and sent all the documents for verification. A few days later he received an email that stated that he broke the terms and conditions. The casino decided to investigate on the case and found out that two players used the same IP address and that they are sorry but won't pay him. Tom was sure that no one else besides him had used his IP. The case remains unresolved with no further information.
분쟁 금액 : kr26,000 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 8/2017
계속 더 읽기 : askgamblers.com
더 읽기
반응 없음, 우수한 규제 기관
블랙 포인트: 48 (이 카지노의 경우 4)
인출 절차가 매우 지연되었습니다.
A player from Finland complained that the casino denied his withdrawal request without providing any explanation him. It was impossible for the player to get in touch with a casino representative and the complaint remained unsolved.
분쟁 금액 : ?? (보너스 돈)
이 컴플레인은 다음을 출처로 함: 6/2017
계속 더 읽기 : casinomeister.com
더 읽기
불확실한 경우, 좋은 규제기관
블랙 포인트: 31 (이 카지노의 경우 3)
The account was closed without a relevant reason and all the funds were seized.
The player's account was closed without any relevant reasons. After he/she contacted the casino they informed them that the terms and conditions were breached. The player also had a pending withdrawal of €200, which they never received. Later on, the casino decided to investigate the case more thoroughly and asked the player to send the vouchers from the Paysafecard account. Ever since the player sent those documents for the investigation, the casino stopped responding to them. There is no further information on the case.
분쟁 금액 : €200 (실제 돈)
이 컴플레인은 다음을 출처로 함: 11/2016
계속 더 읽기 : askgamblers.com
더 읽기
반응 정책 없음, 우수한 규제 기관
블랙 포인트: 0
The account was suspended due to security reasons and all the funds were seized.
Throughout the year 2011, the player deposited €500 and received €30 in the extra bonus. When the player fulfilled the wagering requirements, they requested a withdrawal of €637. The casino sent the player an email which stated that they would have liked to call them on the phone. After that phone call happened, the player never heard from the casino again. When the player contacted the live chat, they informed them that the account had been closed due to the security reasons. The player asked for the deposit to be returned to them and asked ThePogg for their help. ThePogg contacted the casino where they informed them that they were not able to discuss the player's issue with a third party. The case remains unresolved.
분쟁 금액 : €637 (실제 돈)
이 컴플레인은 다음을 출처로 함: 10/2013
계속 더 읽기 : thepogg.com
더 읽기
관련 Vernons Casino에 대한 컴플레인 (동일한 소유자)
과거의 죄
블랙 포인트: 0
The player's account was closed without an explanation.
In the past, this casino had way too many complaints but ever since it was bought by the Betsson Group at the end of March in 2017, it changed for better, much better. This complaint is from 2015 where the player's account became permanently blocked with their funds of €4,500 still in there. The casino received all the documents needed for the account verification before their doings, but the reason for the closure stayed unknown. Later on, the casino said that the account was under the investigation and they would contact the player with an update. They never did and the complaint was left unsolved.
분쟁 금액 : €4,500 (실제 돈)
이 컴플레인은 다음을 출처로 함: 9/2015
계속 더 읽기 : askgamblers.com
더 읽기
관련 Jackpot247 Casino에 대한 컴플레인 (동일한 소유자)
결제 지연, 상태를 알 수 없음
블랙 포인트: 123 (이 카지노의 경우 12)
Delayed payment.
The player made a withdrawal request but the payment was delayed. The casino asked for new documents for verification and promised to look into the matter. No update since then.
분쟁 금액 : £2,000 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 10/2015
계속 더 읽기 : askgamblers.com
더 읽기
불확실한 경우, 좋은 규제기관
블랙 포인트: 112 (이 카지노의 경우 11)
Player accused of having duplicate accounts.
The player won some money in the casino, made a withdrawal request and sent in all documents needed. However, their account was locked and all funds seized due to a duplicate account accusation. The player stated they only had one account in the casino and was looking for help in this matter. A representative of the forum recommended them to turn to licensing authorities.
분쟁 금액 : £3,980 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 8/2017
계속 더 읽기 : thepogg.com
더 읽기
결제 지연, 상태를 알 수 없음
블랙 포인트: 19 (이 카지노의 경우 1)
Player unable to withdraw their winnings.
The player deposited money in the casino and managed to win. After depositing in a sister casino, their account was locked. The player put a lot of effort into solving this problem, contacting the casino on numerous occasions, but did not succeed. No update since then.
분쟁 금액 : ?? (실제 돈)
이 컴플레인은 다음을 출처로 함: 5/2014
계속 더 읽기 : askgamblers.com
더 읽기
지연된 지불, 아마 지불 되었음
블랙 포인트: 0
Delayed payment.
The player made a withdrawal request but the payment was delayed. The casino asked for new documents for verification and stated the verification process was completed and the player's withdrawal was processed. No update since then.
분쟁 금액 : £3,098 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 3/2014
계속 더 읽기 : askgamblers.com
더 읽기
관련 CasinoEuro에 대한 컴플레인 (동일한 소유자)
기술적 결함
블랙 포인트: 7318 (이 카지노의 경우 731)
기술적 인 결함.
플레이어에 따르면, 그녀는 16,000 유로를 이길 것이지만 그녀가 얼린 게임은 1,400 유로를 받았다. 그녀는 게임을 여러 번 새로 고치려고 시도했지만 작동하지 않습니다. 플레이어는 추가 조사를 위해 게임 공급자 인 NetEnt에 문제를 전달한 카지노에 관해 카지노에 연락 한 것보다. 그 일이 끝나면 공급자는 플레이어가 정확한 양의 상금을 받았으며 시스템 오류로 인해 오류가 발생했다고 결정했습니다. 그 이후로는 관련 업데이트가 없습니다.
분쟁 금액 : €16,000 (실제 돈)
이 컴플레인은 다음을 출처로 함: 10/2015
계속 더 읽기 : askgamblers.com
더 읽기
카지노로부터의 불충분한 증거
블랙 포인트: 1713 (이 카지노의 경우 171)
The player was accused of high betting and his winning was denied.
Budalic's withdrawal of €2,100 was denied. The player admitted that he tried to log in to his Casino Euro account with his Euro Casino account username and password by a mistake. Later on, the casino accused him of broken bonus terms and conditions while high betting but the player said that such a term was not there when he played. The casino claimed otherwise and returned the player's deposit. No further information is available.
분쟁 금액 : €2,100 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 10/2015
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반응 없음, 우수한 규제 기관
블랙 포인트: 1203 (이 카지노의 경우 120)
The player's withdrawal was denied due to broken terms and conditions of the casino.
After the player completed the wagering requirements, they requested a withdrawal of SEK91,000. Shortly after that, the player received an email where he was denied of the withdrawal and accused of bonus abuse, where they bet more than it was allowed. The player claimed they never bet too high and it was impossible for them to make a mistake like that. The casino never responded to the complaint and the case remains unresolved.
분쟁 금액 : kr91,000 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 10/2017
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반응 없음, 우수한 규제 기관
블랙 포인트: 228 (이 카지노의 경우 22)
The player's funds were confiscated due to a violation of the casino's rules.
NIKKO24 had his winning of €6,000 confiscated due to violated bonus terms and conditions. He was in a complete shock when it happened because he was a long time player of the casino, for over four years. The casino never responded to the complaint and it remained unresolved.
분쟁 금액 : €6,000 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 11/2014
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관련 Super Casino에 대한 컴플레인 (동일한 소유자)
결제 지연, 상태를 알 수 없음
블랙 포인트: 193 (이 카지노의 경우 19)
Player unable to withdraw their money, one year delay in payment.
The player was trying to withdraw their winnings for a year. The casino kept delaying the payment due to the verification process and change in management. The extremely long delay left the player disappointed and frustrated. No update since then.
분쟁 금액 : £6,000 (실제 돈)
이 컴플레인은 다음을 출처로 함: 9/2014
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결제 지연, 상태를 알 수 없음
블랙 포인트: 85 (이 카지노의 경우 8)
Player unable to make a withdrawal, delayed payment.
The player made a withdrawal request, but the payment was delayed. The casino stated their account was under review by the management team which took several weeks and left the player frustrated. The complaint remains unresolved. No update since then.
분쟁 금액 : £1,380 (실제 돈)
이 컴플레인은 다음을 출처로 함: 7/2015
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결제 지연, 상태를 알 수 없음
블랙 포인트: 19 (이 카지노의 경우 1)
Delayed payment, player impatient.
The player tried to make a withdrawal and was asked to send in their documents repeatedly. This caused a delay in payment. No update since then.
분쟁 금액 : £200 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 5/2014
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총 104 블랙 포인트로 2개의 유사한 컴플레인 (이 카지노의 경우 9)
반응 없음, 우수한 규제 기관
블랙 포인트: 11 (이 카지노의 경우 1)
플레이어의 보너스 상금이 제한되었습니다.
The player likely did not read the bonus terms and conditions and their winnings were capped at the maximum cashout amount. No update since then.
분쟁 금액 : ?? (보너스 돈)
이 컴플레인은 다음을 출처로 함: 5/2014
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불확실한 경우, 좋은 규제기관
블랙 포인트: 0
Player accused of terms and conditions breach.
The player made a deposit and claimed a bonus. After playing in the casino and making progress they noticed the wagering requirements doubled. There was a long discussion with the casino and the player was accused of terms and conditions breach. The player categorically disagreed and was ready to take legal action. No update since then.
분쟁 금액 : £200 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 2/2014
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불확실한 경우, 좋은 규제기관
블랙 포인트: 0
Player's laptop stolen, their username and password misused to play in the casino. All funds lost.
The player's laptop they used to play in the casino together with the username and password was stolen and all money wagered and lost. When the player informed the casino about the situation and requested a refund. However, according to the casino, there was not enough evidence the laptop was stolen. Moreover, the casino couldn't be held liable for the actions of our customers in relation to the safe-keeping of their login credentials or gaming equipment. No update since then.
분쟁 금액 : £15,000 (실제 돈)
이 컴플레인은 다음을 출처로 함: 12/2012
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총 0 블랙 포인트로 1개의 유사한 컴플레인
지연된 지불, 아마 지불 되었음
블랙 포인트: 0
Player's withdrawal delayed, likely paid.
The player complained their withdrawal was delayed. The casino asked for player's documents repeatedly but finally stated the funds were transferred successfully. No update since then.
분쟁 금액 : £500 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 1/2014
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관련 NordicBet Casino에 대한 컴플레인 (동일한 소유자)
카지노로부터의 불충분한 증거
블랙 포인트: 150 (이 카지노의 경우 15)
The player's account was closed without an explanation given by the casino.
Jeanbahdo requested a withdrawal that was delayed due to a random investigation. Later on, her account was closed and her deposit of SEK2,000 was returned to her. When she asked for an explanation, the response was that the casino has the right to close any account for any reason without explaining why and refused to discuss the case further nor go into more details. The complaint remains unresolved.
분쟁 금액 : kr9,643 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 3/2017
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반응 없음, 우수한 규제 기관
블랙 포인트: 110 (이 카지노의 경우 11)
The player's account was closed without any relevant reason.
After A-L requested a withdrawal, her request became a subject for a random investigation. Shortly after that, her account was closed and the deposit of SEK2,000 was returned to her. The casino's response was that they have the right to close any account for any reason without explaining why. The casino never responded to the complaint and it would remain unresolved.
분쟁 금액 : kr4,500 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 9/2016
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반응 없음, 우수한 규제 기관
블랙 포인트: 50 (이 카지노의 경우 5)
The player's account was closed without an explanation.
Omrilouisa accepted a bonus and with it, she won €700. After that, the casino locked her account and asked her to provide documents for the account verification, which she did right away. Then they asked her to verify some information via a phone call where the representative asked her what was Louisa betting on when she played but she couldn't remember. Her account remained closed and she was told that she would receive her deposit back but not her winnings. The complaint remained unresolved.
분쟁 금액 : €700 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 5/2014
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불확실한 경우, 좋은 규제기관
블랙 포인트: 47 (이 카지노의 경우 4)
Player was accused of breaching casino's terms of someone else using his IP address.
Gabriel accepted a bonus and after he won NOK10,000, he requested a withdrawal. He then received an email from the casino where they informed him that he breached a term of someone else using his IP address. The player claimed that he was the only one who played from this IP but the casino said they had proofs of these accusations but couldn't share them with the mediator. They also recommended the player to contact eCogra to help them resolve this matter. They said they would provide any details needed. There's no further information on whether the player contacted them or not.
분쟁 금액 : kr10,000 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 5/2019
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반응 없음, 우수한 규제 기관
블랙 포인트: 24 (이 카지노의 경우 2)
Extremely complicated account verification process.
Julesanthony wanted to withdraw his €250 but needed to get his account verified. At first, he sent a copy of his driving license, bank card and a letter from his mobile phone company to prove his address. About twenty minutes later, he received an email that said he had to send the bank card copy again, with some numbers covered. Anthony did so right away and another 20 minutes later, his proof of address document was rejected so he sent them a letter from a credit card, the same letter he had used for many, many casinos to verify his address, but they rejected that one too. The casino replied once more that he had to send them his ID and bank card again. After that, he sent them a document of his car insurance but after that, he received yet another email from the casino that said his documents were sent to their security department and their verification would take up to 72 hours. Ever since then, Anthony hasn't received any more emails from the casino but was able to see that his documents were rejected. This is a very complicated verification process that led to practically nowhere because the complaint remained unresolved.
분쟁 금액 : €250 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 5/2014
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관련 Guts Casino에 대한 컴플레인 (동일한 소유자)
자체 배제 실패
블랙 포인트: 1099 (이 카지노의 경우 109)
Failed self-exclusion.
Player complained that he was allowed to open an account in this casino despite the fact that he had self-excluded himself permanently in all casinos with the same group owner. Player had made some deposits and lost and he demanded a refund. Casino replied that at the time when the player self-excluded himself the casino was owned by a different group and thus the delay in accounts verification after the acquisition. The player complained about the slow responsiveness of the casino. No more update.
분쟁 금액 : £2,840 (실제 돈)
이 컴플레인은 다음을 출처로 함: 5/2017
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자체 배제 실패
블랙 포인트: 688 (이 카지노의 경우 68)
자체 제외에 실패했습니다. 카지노는 예금 반환을 거부했습니다.
플레이어는 Gamstop을 통해 자체 제외되었지만이 카지노의 보너스 혜택이 포함 된 이메일을 계속 받았습니다. 그런 다음이를 사용하기로 결정하고 총 £ 1,109의 예금을 몇 개 만들었고 그 돈으로 3,500 파운드를 이겼습니다. 그러나 카지노는 상금을 압수하고 자기 배제로 인해 자신의 계정을 폐쇄했습니다. 그들은 선수의 예치금을 반환하지 않았으며 그는 고소를 고등 당국에 제출했습니다. 그 이후로는 더 이상의 정보가 없습니다.
분쟁 금액 : £1,109 (실제 돈)
이 컴플레인은 다음을 출처로 함: 3/2020
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불확실한 경우, 좋은 규제기관
블랙 포인트: 661 (이 카지노의 경우 66)
Extremely long verification process.
Player complained that after he won a large amount he was asked by the casino to send all kinds of identity-proving documents. Additionally, he was asked to send another proof of address and was told to upload it via the website but as his account was suspended he was unable to do so so he sent it via email but the casino kept telling him to upload it via the website. Then he was asked to send again a bank statement. He didn't understand what was wrong with the statement he had already provided recently but the casino wouldn't clarify this for him. The player felt he was being mistreated. Casino support manager replied to him several times that his matter would be carefully investigated. No more update since.
분쟁 금액 : £13,791 (실제 돈)
이 컴플레인은 다음을 출처로 함: 12/2016
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카지노로부터의 불충분한 증거
블랙 포인트: 250 (이 카지노의 경우 25)
규칙 위반으로 인해 플레이어의 계정이 폐쇄되었습니다.
Abyrvalg from Germany accidentally used VPN and the following day, their account had been closed. The player was recommended to contact higher authority, a relevant regulatory body. There is no update on the case and it remains unresolved.
분쟁 금액 : €134.18 (보너스 돈)
이 컴플레인은 다음을 출처로 함: 9/2018
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기술적 결함
블랙 포인트: 0
소프트웨어 결함.
Player complained that while he had been playing a game and winning there was a malfunction that caused an unfair result. Player reported this to the casino which was taking a very long time to reply. They replied they were waiting for the game provider to investigate on this. No more update since.
분쟁 금액 : ?? (실제 돈)
이 컴플레인은 다음을 출처로 함: 8/2015
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컴플레인 더 표시 (+31)

이 카지노에 대해서 제출할 컴플레인이 있거나 개인적으로 나쁜 경험을 한 적이 있습니까? 컴플레인을 작성하여 다른 플레이어들에게도 도움이 되어주세요.

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