Same situation as in other complaints. Delayed payments of winning from a no deposit bonus. The player was unable to get any help from the support team that's why he had placed the official complaint. No answer from the casino, therefore unknown status.

Same situation as with the previous complaints. The player won some amount from a no deposit bonus and they were only able to withdraw a maximum of £150. Later on, they were asked to deposit an additional £30 and to send more documents to be verified. There is no further update on whether the player received the money or not.

Once again a complaint regarding a no deposit bonus. The player was unable to get information on whether they were able to withdraw their winnings or not. After sending a few emails with a question to the casino support they never got a response, neither to an official written complaint. The outcome of this situation was unclear and it remains unresolved.

The player's payout of €2,500 was delayed and they were unable to get any help from the support. They've sent an email many times but no answer came. We can not tell if this was paid or not and the complaint stayed unsolved.