National Casino - 플레이어가 자신의 계정을 확인하기 위해 고군분투합니다.

Hello jof200,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with National Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you speak to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents and they may request any deposit method verification if you ever used it in the casino or even a sister casino.

Looking forward to your answer.

Regards,

Nick

The withdrawal has already been released

Ja foi liberado o saque

Thank you jof200 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick