QuickWin Casino - 플레이어의 당첨금 철회가 취소되었습니다.

I win 400 euros in this casino. I wait about 4 days to see that they return the money on my account and cancel with no reason the withdraws. They dont want to pay my winnings and they are waiting just to give up and lost the money. Really scammish behaviour!!!

Dear goransisimovic,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear goransisimovic,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.