광고대로 에비에이터 게임을 하기 위해 카지노에 등록했는데 에비에이터를 이용할 수 없을 뿐만 아니라 출금을 위해 예치한 10유로 금액을 베팅해야 했습니다.
그래서 10유로를 걸고 20유로로 두 배를 걸고, 출금하러 가니 출금 대신 20유로를 또 입금하게 됐습니다.
고객센터는 저를 조롱하고 답하지 않습니다.
가능하다면 도와주세요. 처음 금액을 베팅한 후에는 가져갈 수 없게 되었는데 이제 출금을 클릭하고 입금을 했기 때문에 내 동의 없이 내 카드에서 추가로 가져간 20달러를 베팅하라고 합니다.
미리 감사드립니다.
I registered to the casino to play aviator as advertised, but not only was the aviator not available, but I also had to bet the amount of the 10 euros I deposited in order to make a withdrawal.
So, I bet the 10 euros, doubled it to 20, and when I went to withdraw, it made another deposit of 20 euros instead of a withdrawal.
The customer service is mocking me and not responding to me.
Please help if you can. After I wagered the initial amount, it won't let me take it, and now they're telling me to bet the extra 20 that they took from my card without my consent because I clicked on withdrawal and they made a deposit.
Thank you in advance.
Εκανα εγγραφη στο καζινο για να παιξω το aviator οπως διαφημιζονταν αλλα ουτε το aviator υπηρχε και μετα την καταθεση των 10 ευρω που εκανα επρεπε να στοιχηματισω το ποσο για να κανω αναληψη
Ετσι στοιχηματισα τα 10 ευρω τα διπλασιασα σε 20 και πηγαινοντας να κανω αναληψη μ εκανε αλλη μια καταθεση 20 ευρω αντι για αναληψη
Στην εξυπηρετηση με δουλευουν και δεν μ απαντανε
Σας παρακαλω αν μπορειτε να βοηθησετε γιατι αφου στοιχηματισα το αρχικο ποσο δεν μ αφηνει να το παρω και τωρα παλι με λενε να στοιχηματισω και τ αλλα 20 που χωρις να θελω μου πηραν απο τη καρτα μου γιατι εγω πατησα αναληψη κι αυτοι κανανε καταθεση
Ευχαριστω εκ των προτερων
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