헝가리의 플레이어는 라이트닝 룰렛을 플레이하는 동안 기술적인 문제를 경험하여 일부 베팅을 취소하려는 시도가 실패했습니다. 카지노는 카지노 측에서 기술적인 문제가 발생하지 않았다는 증거를 제공했습니다. 플레이어는 카지노의 라이선스 당국에 연락하라는 조언을 받았습니다. 민원은 '규제당국의 결정을 기다리는 중'으로 종결됐다. 당국의 결정이 알려지면 불만 사항은 그에 따라 분류됩니다.

아일랜드의 플레이어 'Avb1985'는 출금 요청을 처리하기 위해 숫자를 숨기지 않고 전체 직불 카드 번호를 제공하도록 요청 받았습니다. 그러나 플레이어는 그것이 불법이라는 것을 알았고 전에 그 카드로 인출을 받았기 때문에 말이되지 않았습니다. 결국 카지노는 자금을 그의 은행 계좌로 보냈지 만 플레이어는 Campobet에 의해 지불이 다시 취소되었다고 말했습니다. 그 이후로 더 이상 업데이트가 없습니다.

The player received a free bonus upon the registration, made a minimum deposit, met all the wagering requirements and sent all the documents needed for verification. She requested a withdrawal, but about one week later, she never received any confirmation or update on the process. This complaint was not resolved due to the casino being unresponsive.

The player, Sergeii, a citizen of Russia, was registered as a resident living in Crimea which belongs under Ukraine's territory. His winning was confiscated and the deposit was promised to be returned to him due to a country restriction. When he contacted the finance team, they informed him that Ukraine was listed on their restricted country list and according to the payment provider and software suppliers representatives, Crimea belongs under the territories of Ukraine. The casino also informed him that as soon as he would withdraw his winning, they would close his account without a possibility to have it restored.

Karol requested a withdrawal and was asked to provide documents for verification, including his Ecopayz history for the past three months and a selfie photo holding a passport in his hands. Later on, Karol's account was closed and the reason was that he had a duplicate account. No update is available ever since then.