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When this player was fulfilling the wagering requirements of a bonus, he realized that he played a game that didn't contribute towards the wagering. He then went to ask the live chat and they assured him that it was completely fine and he could continue playing. After that, he requested a withdrawal of €1,250 which he received without any problem. But once he requested another withdrawal, this time, it was denied. The casino claimed he broke the term while playing a game that didn't contribute towards wagering. The player said that there was no information about which games weren't allowed to play with a bonus. Later on, the mediator found out that the game the player played belonged to arcade games and the terms and conditions said that playing these wouldn't contribute towards the wagering. There's no further information available ever since.