Megapari Casino - 플레이어의 계정이 차단되었습니다.

Hello,

in the month of September i started playing on the website megapari.com, deposited there around 660 usdt and after a few successful bets and wons, I started to withdrawing my money, first withdrawal was ok 660 usdt, after next successful bets my balance was around 3000 usdt and i made a withdrawal again and they pay me, but next time i trying to withdraw they ask me for a verification, it is not a problem for me and i send them my driving license which number was registered in website, after that they ask me to make a photo near my computer with correspondence with them, i also made this photo and they said that i need to wait for a verification and after my successful verification they send me this email:

"Good Day. We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:

Should the bettor commit fraud in respect to the bookmaker (such as the registration of multiple accounts, the use of automated betting software, arbitrage betting, if the betting account is not used for betting, the improper use of loyalty schemes, etc.), the bookmaker reserves the right to stop such fraudulent actions by:

-bet cancellation;

-closure of the customer’s account;

-filing a claim to a law-enforcement agency.

Effective as of 1 January 2011

The decision was made after rigorous investigation of the case by The Security Department.

We ask you not to create gaming accounts with The Company.

Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.

All further questions concerning the case of blocking from your side will be ignored."

I have all screenshots of deposits and withdrawing and correspondence with MEGAPARI, also i am asking you to resolve this problem.

Dear Arsavrin,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you if I understand correctly that this complaint is sports betting related?

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru. Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

Dear Arsavrin,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.