MelBet Casino - 플레이어의 탈퇴가 지연되었습니다.

It's been a week now nobody is rplyng on customer support

No one is rplyng anything on email

And moreover there there operator confirm as they transfer my funds but even after sharing my bank statement still nothing is done yet

Dear kuldeepkhatri0072,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that your withdrawal has been processed but never reached you? Have you received a transaction tracking number from the casino?

Please understand, bank transfers can be tricky, and the entire process can take a bit longer since intermediary banks might be involved, and international transactions take place.

However, I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

As per them their operator confirm that they sent me my funds but i shared my account statement till today nothing is received

I just asked them abou time frame

itz been 6 days now but not even statisfyng reply from them

They just send me email that my issue shared with concerned team nothing else

Hello, please send the details of your output in the format:

user id:

Trx id:

User no:

Agent no:

date:

time:

Amount:

We will check all the detailed information and try to solve your problem as soon as possible.

Thank you very much, Melbet Casino, for your help.

Dear kuldeepkhatri0072,

Could you please assist?

Hopefully my funds will credit soon

8 days gone now

there is no hold back now I guess

I fully understand your frustration, kuldeepkhatri0072. However, I will set the timer for additional 7 days allowing to casino two full weeks to process the payment and if there’s no development by Monday, we will intervene. Let’s stay positive and wait for the good news regarding your withdrawal. Thank you in advance for your patience.

What else I can do rather than waiting 🥴🥴 hopefully melbet take things sersly in future

Now u see yourself itzz been a day as i send my details but nobdy from melbet even replied to that

Hello, kuldeepkhatri0072! For technical reasons there was a delay in the withdrawal of funds, now the funds have been returned to your account and you can repeat the withdrawal.

Respectfully,

Melbet team!

Thankyou so much hopeFully now i will get my money

Fund received

Thankyou so much melbet and casino guru

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, kuldeepkhatri0072, for your cooperation and confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela