Ocean Breeze Casino - 플레이어의 탈퇴가 지연되었습니다.

Hello, I've been waiting for over 1 month for my money to be credited, that can't be

Guten Tag ich warte jetzt schon wieder seit über 1 Monat darauf das mein Geld gutgeschrieben wird das kann doch nicht sein

Dear Suat,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. I see that you had another complaint about the same casino in the past:

https://casino.guru/ocean-breeze-casino-player-s-withdrawal-has-been-delayed-16

Do I understand correctly that this complaint is about a different withdrawal? I am not completely sure, because this complaint has a different dispute amount, and you haven't confirmed in your previous complaint that the winnings have been successfully credited. Could you please clarify whether you have already received the previous withdrawal of €1,400?

Looking forward to hearing from you.

Best regards,

Kristina

Dear Suat,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.