Betunlim Casino 리뷰

I tell a story, I decide to open an account with this site, after some time I decide not to use it and then suddenly I remember to have an account here, so as when I usually have an account is to deposit and play no? after all that, I do not deposit much, more or less 100€ and I win exactly 291.40€ my current balance. what happens? it happens that, every time a player wins the first thing he does, he goes to make a withdrawal no? no wait, withdrawal canceled, to start by saying that the identity document had already been uploaded. then Document in pendig for verification, and on the page of wd no payment method available, contact them and tell me, you have to wait for us to verify your document then the method will be available, check after 2 3 hours, the account has been blocked completely, removing access, I go back to the live chat and they tell me, that this is part of our blablablabla policy, so now document in the process of Verification, balance €291.40, and account blocked, tell me if this is normal.
Update of the case: this is what they told me: The security department has identified violations of our company's policies, specifically regarding the rules of duplicate registration. All your winnings will be voided. You will be able to withdraw your deposited funds.

The company is not obligated to provide Clients with evidence of the circumstances that led to the decision to block the Account or to cancel the bet(s).

I never had an account with them.

just one word Total disgusting

I used to enjoy this casino until they upgraded their platform and suddenly I couldn't log in anymore. I tried to change my password but that didn't work either. Everything I tried gave me error messages. So I contacted their customer support, and it was the most frustrating and insulting show of gaslighting, telling me over and over that I'd entered my email wrong and told me to refer to the screenshot id shared with them, which was the exact same email as the screenshot of the email they sent me to change my password, the same email I registered with, and it was 100% correct. I asked several times what was wrong with the email they were seeing in the screenshot and their response was to tell me they had no record of my email and then again that I was entering it wrong. I assume it was AI support, I don't think a human would be as bad as that. I felt incredibly frustrated and I was about to give up when they gave me a link to their site, the address was the same but with an 8 added, and finally it worked. I was using their app so I assume something went wrong after their update as my access issue started after their email of the update. I let them know it worked and without a word they just disconnected. After weeks of not being able to log in, and the insult of continuously being told it was me entering my email wrong that was the problem, I would have appreciated an apology at the very least. But there was nothing like that, and my faith in this site was pretty much shot. After all that, I don't see myself returning there again.

EDIT: It's been a while, so when I got an email offering free spins I thought I'd revisit this site to see if it had improved. The free spins didn't work so I talked to support. Regardless of my prior negative experiences, I was very polite and respectful and simply mentioned the email and the code not working. I was so shocked by how unbelievably rude they were, bluntly claimed I had broken their rules and had more than one account and I would not get any bonuses from them. This was a surprise to me, I hadn't been back there since the last bad experience I had. I asked them for more information and tried to resolve the issue, but they wouldn't answer my questions and just repeated the same statement over and over until I gave up. I doubt very much that I had another account, it's more likely that Im in the naughty corner after posting the original review. And that's the best thing they did, because they made sure I didn't give them another cent of my money.

I have been playing online casinos for a long time, I have played on 10+ different projects.
About a month ago I found Betunlim and now I play there as well.
So far I like everything, no worse than large and chain brands
Bonuses are often even better and more interesting. The site is convenient and understandable. The choice of games is huge, in addition to the most popular games and providers, there are also rare slots. Sports betting is also available.
One of the downsides is that you have to wait about 30 minutes for the withdrawal.
Everything else is fine. Let's continue the game.

Я давно играю в онлайн казино, играл на 10+ разных проектах.
Около месяца назад нашёл Betunlim и теперь играю там в том числе.
Пока все нравится, ничуть не хуже крупных и сетевых брендов
Бонусы зачастую даже лучше и интересней. Сайт удобный и понятный. Выбор игр огромный, помимо самых популярных игр и провайдеров, есть и редковстречающиеся слоты. Ставки на спорт так же есть.
Из минусов - ждать вывод приходится около 30 минут.
В остальном все норм. Продолжаем игру.

Nothing interesting.

Stay away.

Website glitches
Long process of verification. No responsible gaming or self excluding options.

I have never encountered such a casino before..tragedy.. I want to withdraw, I uploaded an ID photo. The strangest thing is that only 1 photo is allowed to be uploaded for key confirmation! Which is then checked for about 24 hours. . After that first photo, a day later they ask for another one, etc. The situation with me is now going on like this for the 3rd day as they did not confirm the id of the second photo with a selfie!! No one discovers anything except a robot on the site!! Even though I uploaded and immediately sent all the documents that they can ask for... by e-mail... but they will still ask me for the same photos that they already have!!! But email is not good for them!! And you can upload a maximum of 1 photo to the profile!! Time is especially slow, so you don't lose money! I have received maybe 2-3 letters from them in total!!! and I will write many letters to them!!! Is it difficult to confirm 2 photos in such a short time?!!! Even though I hope that within 24 hours everything will be fixed!! I've been waiting for 3 days and it doesn't do anything at all and I haven't even found my e-mail!@!! Tomorrow maybe they will find some more photos by asking!! Although everything really has!!! It will be written again, wait 24 hours!! In one word, it's a disaster, not a casino!!! I do not advise anyone to play with her!!!!

Dar nesu niekada susidurusi su tokiu kazino..tragedija.. noredama padaryti pasitraukyma ikeliau id nuotrauka. Kas keisciausia kyc patvirtinimui leidziama kelti tik po 1 nuotrauka! Kuria paskui tikrina apie 24val. . Po tos pirmos nuotraukos po paros laiko papraso dar kitos ir t.t situacija pas mane dabar tokia eina 3 para kaip nepatvirtino dar antros foto id su selfi!! Niekas nieko neatrasyneja isskirus robota svetaineje!! Nors as suportui ikeliau ir issiunciau iskarto visus dokumentus kuriu jie gali dar paprasyti... el pastu... bet jie manes vistiek prase tu paciu nuotrauku kurias jau jie turi!!! Bet jiems el pastu netinka!! O ikelti i anketa leidzia max 1 nuotrauka!! Specialiai tempia laika , kad nepersivestum pinigu! Esu gavus is ju gal 2-3 laiskus isviso!!!o as jiems esu parasysiu daug laisku!!! Ar yra sunku 2 nuotraukas per tiek laiko patvirtinti?!!! Nors patis roso kad per 24val bus viskas sutvarkyta!! Jau laukiu 3 paros nieko visiskai nedaro ir neatraso net el pastu!@!! Rytoj gal atrasys vel prasydami dar kazkokios nuotraukos!! Nors viska tikrai turi!!! Tai vel parasys laukike 24val!! Vienu zodziu katastrofa o ne kazino!!! Niekam nepatariu pas jos zaisti!!!!