LetsLucky Casino - 플레이어의 출금이 지연되고 자금이 회수됩니다.

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Dear player,  

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with LetsLucky Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely:  

• Could you please specify the date when the payment was processed?  
• Have you received any confirmation of the transaction from the casino or directly from their payment provider?  
• Have you provided the casino with the bank statement as proof that the funds were not received?  
• Have you made any successful withdrawals before using the same payment method?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.  

Best regards,

Natalia

Dear tattscrypto,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Natalia
Casino.Guru