Nitrobetting Casino - 플레이어의 출금이 취소되었습니다.

Hello

over a month ago I requested withdrawal, 7.35338 m₿ requested exactly on 20th August 2025.

After such a long period of waiting for processing, I got informed today that my withdrawal has been canceled due " an issue "

They did not specify what unknown issue was. I was waiting over a month for my funds. The time that have passed is unacceptable and the unknown reason for cancellation is very fishy.

Important Notice:

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We only contact players through this official complaint thread or via @casino.guru email addresses. Always check the sender’s domain and verify your resolver’s email by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

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Dear player, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with Nitrobetting Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely:  

• Have you made any successful withdrawals before using the same payment method?  
• Could you please confirm that you have passed the KYC verification? 
• Have you accumulated your winnings with or without an active bonus?
• Have you already tried to submit a new withdrawal request? 

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply. 

Best regards, 

Natalia

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear kannbets,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Natalia