Dragonia Casino - 일반 토론 (3 페이지)

Hello, I see no progress has been made, though I did not expect much during the weekend. The other casinos are experiencing delays too, but that's more likely because of their shared services or the same slow processing.

I would not dare to say the whole group ran out of money.

This is going to be mostly about patience, it seems.

I haven't received any elaborations yet. Just yesterday morning an email.

Io ancora non ho avuto elaborazioni. Solo ieri mattina una mail

As far as I can see in the system, the time is almost up. Should the casino fail to issue a payout promptly, the complaint will be used to challenge their process.

I wish this step wasn't necessary.

I just received 500 euros. I'm missing 6,500.

Mi sono arrivati adesso 500 euro. Ne mancano 6500

It can be the first positive part in the chain! Let's see how the withdrawal frequency increases. I'll stay in touch for more updates.🤞🤞🤞

Thank you with all my heart

Grazie di cuore

Sure, for now, take care of yourself and keep us updated. I'm optimistic; try not to worry too. 🙌

For now, only one payment of €500 was made yesterday, although two more have been approved. Now I've requested two more, since you can request one per day.

Per il momento solo un pagamento ieri di 500 euro anche se altri 2 sono stati approvati. Adesso ne ho chiesti altri 2 visto che se ne possono chiedere uno al giorno

Yes, the usual daily withdrawal limit, which is not carried out daily. I'm familiar with this.

So far, I've only received the 500 from yesterday. I don't understand, given that there was a delay, they should pay it in installments and not continue with 500 a day, which then leads to the end and maybe another 15 days. But my complaint will be opened in an hour, and I'll make this request.

Per il momento ho ricevuto solo i 500 di ieri. Poi non capisco,visto che c'è stato un ritardo e orme dovrebbero pagarli a rate e non continuare con 500 al giorno che poi devi fare di uovo la fine e magari aspettare altri 15 giorni. Ma tra un ora si apre il mio reclamo e farò questa richiesta

Hi, I only received €500 yesterday. Then nothing. They told me that two more €500 withdrawals were successful, but I haven't received anything. Also because all three were sent yesterday at 12:09 PM, but only one arrived. I'm still missing €6,500, which, as I wrote above, given the withdrawal trend, I would like them to send in 2/3 installments.

Thank you

Ciao ho ricevuto solo 500beuro ieri. Poi più nulla. Mi hanno mandato che sono andati a buon fine altri 2 prelievi di 500 euro ma io non ho ricevuto nulla. Anche perché sono stati mandati ieri alle 12.09 tutti e tre,ma solo uno e arrivato.mi mancano ancora 6500 euro che come ho scritto sopra visto l andamento dei prelievi vorrei li mandassero in 2/ 3 tranche

Grazie

Why can't I write my complaint anymore? Casino Guru now has seven days to respond to me?

Perché non riesco più a scrivere sul mio reclamo?adesso casino guru ha sette giorni per rispondermi?

Hello there.

If you need to add something to your complaint, you can do it at any time. The timer needs to be set for every complaint because our team has hundreds of complaints that we need to deal with every day, actually.

But I will try to ask my colleague to look at yours as soon as possible so it can move forward, ok?

Thanks for not giving me the option to reply

Grazie perché non mi dà l opzione di rispondere

it gives me this screen

mi da questa schermata

Hm... Try to clean the cache and the cookies on your computer. Log out and back in again, and then tell us if everything is okay, please.

There is no reason to believe that we do it on purpose, for sure. 🤷‍♀️

I'm with the phone

Io sono con il telefono

I'm on a phone. Not a computer.

Io sono da un telefono. Non da computer

I understand. So, please try to log out from your account and use a different browser to log back in.

Hopefully it'll fix it.

Yes, thank you. It seems to be resolved now. You were very kind.

Si grazie adesso sembra si sia risolto. Sei stata molto gentile